Sharon Militello • February 12, 2026

RCPA Announces New Partnership with The Human Services Leadership Institute

Author

Sharon Militello

Date

February 12, 2026

Share

RCPA is pleased to announce our partnership with The Human Services Leadership Institute (HSLI).


HSLI is led by Tim Nolan, EdD, who has worked with tens of thousands of people leaders and hundreds of organizations in the human services field, with a focus on improving employee commitment, engagement, performance, and retention.


Tim is the author of 14 books, including:

  • The Essential Handbook for Highly Effective Human Service Professionals, 2nd Edition

o  Ideal for frontline staff

  • The Essential Handbook for Highly Effective Human Service Managers, 3rd Edition

o  Perfect for people leaders at all levels

  • Highly Effective Human Service Organizations

o  Great for organizational leaders looking to improve systems and processes


There are several exclusive benefits for RCPA members:

  • Discounts on registrations for upcoming Highly Effective Human Service Managers Program. Two cohorts will be opening soon for RCPA members:
  • One cohort will be for frontline supervisors
  • One cohort will be for directors and above
  • Discounts for consultation and purchase of the Highly Effective Human Service Managers Program for your organization.
  • Tim can lead this program or you can select the self-facilitation option which includes all materials and a facilitator guide.
  • Over 8,000 have participated in this dynamic and transformative experience that will lead to high levels of employee, manager, and organizational performance.
  • A recent client experienced a 25% improvement in employee retention after completing the program.

 

Visit the HSLI website to learn more.

Two workers in aprons checking items at a grocery store self-checkout counter
By Tim Sohosky • October 2, 2026
Governor Shapiro Issues Proclamation for Oct 2026 as National Disability Employment Awareness Month
Businessman touching digital gears beside “QUALITY” on a dark blue background
By Cathy Barrick • October 1, 2026
The Office of Developmental Programs (ODP) has shared their quarterly informational flyer, Quality Management’s QM Spotlight, Issue #19, Fall 2026.
Pennsylvania Department of Human Services Office of Developmental Programs logo with blue shield icon
By Cathy Barrick • October 1, 2026
ODP Announcement 26-091, ODP Announces Release of the Supports Coordination Performance-Based Contracting Manual.