Person-Centered Approaches: Connecting Individuals to Services and Benefits

ADvancing States has announced the release of a new issue brief “Person-Centered Approaches: Connecting Individuals to Services and Benefits.” Developed with support from the National Council on Aging (NCOA), this brief describes person-centered approaches, which are practices and techniques used by human services professionals to learn about an individual’s goals, needs, and preferences to live the life they desire and value. In aging and disability networks, person-centered conversations aid in the understanding of an individual’s long-term services and supports (LTSS) needs and preferences, resulting in improved access to services and benefits. Community-based organizations, including Aging and Disability Resource Centers, Area Agencies on Aging, and Benefit Enrollment Centers, can strengthen their connections and engagement with LTSS access systems through person-centered approaches and state efforts, such as No Wrong Door Systems. Additionally, the issue brief highlights states that have implemented promising person-centered approaches.

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