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Authors Posts by Carol Ferenz

Carol Ferenz

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Our legislators are now determining whether to invest in DSP wages or place funds in the Rainy Day fund. Tell lawmakers to increase #DirectCarePA funding in the #PaBudget!

If you haven’t done so already, please reach out and urge lawmakers to increase funding to support human services professionals, so individuals and families in need get the support and care they deserve. Ask your networks to do the same.

Be sure to share our video on your social media pages, too. To share the video, check out our Facebook and Twitter pages where we have the videos posted. Be sure to “like” it and share it with your followers. Don’t forget to tag @directcareworks and use the #DirectCarePA and #PABudget hashtags so we can ensure as many people as possible see it.

It’s so important for us to share the story about how this workforce crisis is affecting individuals and families in need, as well as the providers and professionals who want to serve them.

Most importantly, TAKE ACTION TODAY. Tell lawmakers to increase funding to address the workforce crisis facing Pennsylvania’s health and human services. Thank you for your continued support.

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ODP Announcement 20-114: Due to the COVID-19 pandemic, ODP currently allows staff who are required to take the Standard Medication Administration Training Course (“Standard Course”) to take the Modified Medication Administration Training Course (“Modified Course”) until December 31, 2021. Because the effects of the pandemic are ongoing, staff can continue to take the Modified Course in place of the Standard Course until July 31, 2022.

The Department previously required that staff who took the Modified Course in lieu of the Standard Course complete the Standard Course no later than December 31, 2022. Please be advised that this deadline has been extended to June 30, 2023.

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ANCOR initiated a letter to Majority Leader of the US Senate Chuck Schumer and Minority Leader of the US Senate Mitch McConnell, to share our support for the inclusion of an investment for expanded access to Medicaid Home and Community-Based Services (HCBS), and recruitment and retention of direct care workers that support people who rely on HCBS, as part of the budget reconciliation legislation. RCPA was one of 462 organizations who signed on in support. The final letter was sent to the Senate earlier this afternoon.

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[From Incite Consulting Solutions]

I was recently at a meeting of behavioral health leaders and the CEO of a large provider organization was there. We got to talking about the workforce and he mentioned all the data his organization can generate now.

He said that if you want to thrive and grow in the health care world, you need to be able to crunch numbers and make tough decisions. I couldn’t help but wonder… are we losing the passion and compassion that drove so many of us into the behavioral health care field by increasingly focusing on having a head for business? How do we focus on metrics while not losing sight of what’s truly important?

It’s no surprise that so much of a behavioral health leader’s time is spent on fiscal and administrative issues. Revenue cycle, productivity, clinical workflows, EMR issues – these can make or break an organization. These are activities that require us to lead with structured, analytical thinking. They call on our strengths of judgment and perspective.

The challenge? For most of us we entered this field with a strong sense of mission. We wanted to help people live better lives. We were, and are, driven by empathy – not clinical expertise, administrative excellence, and management oversight. We’ve undervalued the value of heart, creativity, and empowerment.

What we do is centered on human interactions and relationships, maintaining H.E.A.R.T while advancing healthcare management is important.

You and your staff are passionate about changing the world for good, facing the challenges of providing better behavioral health services and the mission it serves. At times, this can conflict with the time and attention needed to implement business processes to measure our success. In a series of blogs this summer, we will explore how to find balance between these two important aspects of behavioral health work.

Interested in continuing the conversation? We want to know what your successes and challenges have been with H.E.A.R.T in your workforce during these difficult times. Please share your ideas and perspective with us here.

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Monday, July 18, 2022, 1:00 pm – 3:00 pm
Tuesday, July 19, 2022, 1:00 pm – 3:00 pm

These training sessions are intended for Administrative Entities (AE), Supports Coordination Organizations (SCO), and Provider QA&I Leads and will provide an overview of the Office of Developmental Programs’ (ODP) QA&I Cycle 2 Year 1 Review Process for Fiscal Year (FY) 2022/23. Attendees need only attend one of the two available sessions, as the same content will be covered during both sessions.

To register, select on the preferred date and time above.

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ODP Announcement 22-064 shares information regarding an online learning opportunity about Augmentative and Alternative Communication (AAC) offered through TechOWL. AAC Essentials is an online learning opportunity designed to increase your understanding of AAC.

There are four courses, each for a different audience:

  • Supports Coordinators;
  • AAC Users;
  • Family, Friends, and Direct Support Professionals; and
  • Administrators and Leaders.

Each course offers short lessons ranging from operating and troubleshooting AAC to encouraging AAC. In each lesson, there are buttons for you to ask questions and speak to a Speech-Language Pathologist from TechOWL directly.

These courses are free. Once the course is completed, participants will receive a certificate of completion. All lessons can be explored without completing the course. Training may be accessed through the TechOWL website.

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ODP Announcement 22-065 is to inform all HCSIS users and stakeholders of the upcoming disablement of Internet Explorer and the redirection to Microsoft Edge browser. Beginning June 15, 2022, Internet Explorer will no longer be a supported browser for HCSIS. Users will need to use Microsoft Edge to run the application.

Microsoft Edge with IE mode is officially replacing the Internet Explorer 11 desktop application on Windows 10. As a result, the Internet Explorer 11 desktop application will go out of support and be retired on June 15, 2022, for certain versions of Windows 11.

For further outreach, please refer questions to HCSIS.

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