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Authors Posts by Carol Ferenz

Carol Ferenz

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The purpose of this bulletin is to provide guidance on documentation needed to substantiate a claim as well as provide guidance on the service documentation processes. This information is applicable to providers and Supports Coordination Organizations (SCO) that render services through the Consolidated, Community Living, P/FDS, and Adult Autism Waivers as well as Targeted Support Management (TSM) and base-funded services.

Documentation to provide a record of services delivered to an individual must be prepared and kept by the provider, SCO, or common-law employer for the purposes of substantiating a claim and documenting service delivery. The Office of Developmental Programs (ODP) has developed Technical Guidance for Claim and Service Documentation for providers of services in the Adult Autism Waiver and providers of services for all other waivers and base-funded services, which provide specific information for providers and SCOs on the documentation that must be kept for each service in order to support a claim and to document service delivery. These apply to services rendered by providers and SCOs that have enrolled directly with ODP, organized health care delivery systems, and services delivered through both self-directed services models, Agency with Choice, and Vendor Fiscal/Employer Agent.

Providers are encouraged to review and consider using the Medical Assistance Provider Self Review Protocol to proactively identify and address any claim documentation-related problems. The protocol can be found here.

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ODP Announcement 22-073 announces that the Department of Human Services (DHS) is preparing for the eventual end of the Public Health Emergency. Under the federal COVID-19 Public Health Emergency (PHE) declaration, Pennsylvania has continued Medical Assistance (MA) coverage for most people unless they moved out-of-state, passed away, or asked to end their MA.

When the federal PHE ends, the Department of Human Services must determine if people are still eligible for MA. MA recipients will have to complete a renewal to maintain their MA coverage.

DHS is seeking trusted partners to assist in this PHE unwinding process through means of connection to individuals that will need to renew MA benefits. Today, an email newsletter called the DHS Helper Portal is being launched.

Sign up to become a helper today!

  1. Fill out the simple online form.
  2. The form will generate an email to the email address given.
  3. Confirm the address by walking through the prompts in the email.
  4. Congratulations! You are a helper!

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Photo by visuals on Unsplash

Monday, July 11
5:00 pm – 6:00 pm

Self- Advocates United as 1 invites individuals with disabilities and their families to join a town hall meeting with the Office of Developmental Programs (ODP) representatives. Use this call as an opportunity to voice your questions and concerns. See the flyer for more information, including instructions on how to join the event.

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Deadline, as Letters on a Clock

ODP Announcement 22-072 is to announce that the Human Services Research Institute (HSRI) has extended the deadline to participate in the 2021 NCI® Staff Stability Survey to July 31, 2022.

The Office of Developmental Programs (ODP) encourages qualified providers that have not already done so to participate in the 2021 Staff Stability Survey. This important survey includes questions relating to volume, stability, compensation, and benefits of DSPs serving adults 18 years of age and older.

The data gathered from this voluntary and anonymous survey will help ODP, along with other policy makers and advocates:

  • Inform policy and program development regarding DSP workforce (DSPW) improvement initiatives;
  • Monitor and evaluate the impact of workforce initiatives;
  • Compare state workforce outcomes with those of other states;
  • Provide context for consumer and family outcomes; and
  • Create systems that more effectively collect, analyze, and use DSP workforce data.

Providers that have already completed the survey may also receive a reminder notification to do so, but this will not be intentional and should be discarded. ODP appreciates their cooperation.

A copy of the survey is available to allow for preparation of data prior to completing data entry. It is a proprietary tool of the National Core Indicators® and is to be used for reference only. For more information, contact Ms. Lee Stephens, ODP IM4Q/NCI Statewide Lead, via email or at 717-783-5773.

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The RCPA Conference 2022, Together, is committed to being held in-person this year at the Hershey Lodge October 11 – 14, 2022. We will not be offering a virtual option; however, our plan is to record sessions for registrants to access after the conference in order to take advantage of over 60 sessions that will take place live.

We are excited to announce keynote speakers Dick Finnegan, speaker, author, & CEO of C-Suite Analytics, on “Cutting Turnover 20% and More During ‘The Great Resignation,’” as well as Deborah Riddick, Principal Consultant at Alternative Frame LLC, where she works with clients across the country providing policy analyses, engagement strategies, and health equity trainings.

Hear from our national partners Chuck Ingoglia from the National Council for Mental Wellbeing and Gabriel Sedor of ANCOR for updates on the current federal landscape. Meg Snead and Jen Smith will share PA perspectives, and returning conference favorite Mike Cohen will close out the conference with a return of “Dear Helga,” who has many new experiences to share.

Each day will be packed with informational sessions from peers and experts in the field. Topics include recruiting and retaining talented employees, value-based payments, managed care organizations’ focus on Social Determinants of Health, use of technology in providing services, the importance of data, leadership skills, trauma-informed care and supervision, telehealth considerations, effective advocacy with legislators and others, supporting people with various challenging needs, guardianship laws, and more. A full schedule will be released with registration information soon.

We are also grateful to our early sponsors and exhibitors! Thank you for showing your support for our 2022 Conference!

  • Allegheny Family Network
  • Beacon Health Options
  • Berks Counseling Center
  • Butler Human Services Furniture
  • CapGrow Partners
  • Devereux Advanced Behavioral Health
  • Genoa Healthcare
  • KidsPeace
  • Mission Driven Data
  • MITC
  • Partners for Quality
  • PerformCare
  • Pyramid Healthcare, Inc.
  • Terrapin Pharmacy
  • Vista Autism Services
  • ZMark Health

There are still many sponsorship opportunities as well as available exhibitor spaces! Please contact Carol Ferenz to discuss possibilities.

We look forward to seeing you all Together this October!

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ODP Announcement 22-070 announces the release of a new Incident Management (IM) training series on the MyODP website, which focuses on incident prevention and reducing recurrence of incidents.

The course is titled “Preventing Incidents” and is relevant for all stakeholders. This course contains a seven-part training that focuses on the general safety of individuals with an intellectual or developmental disability, using a person-centered approach to prevent future incidents, anticipating situations and recognizing potential signs of mistreatment, communicating what you know and elevating concerns, proactive vs. reactive risk mitigation strategies, developing effective corrective actions, using data to improve overall quality, and self-care, taking care of yourself while supporting others.

Upon completion of the webcast series and successful completion of the post-test, 2 hours of training credits will be awarded. Visit here for a link to the course, which contains the webcast series.

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