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Authors Posts by Carol Ferenz

Carol Ferenz

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0 1038

Pharmacists on the Frontlines: Expanding the Reach of Care Teams 
Free RCPA Members-Only Webinar

Tuesday, July 8, 2025
10:00 am – 11:00 am
Register Here

Pharmacists play a vital role in improving patient outcomes through enhanced adherence strategies and collaboration with healthcare teams. This session will explore how pharmacy teams support prescribers with patient-centered services, such as medication monitoring, adherence programs, and injection administration. Attendees will gain insights into real-world approaches that strengthen care coordination and reduce treatment barriers. Through case studies and success stories, this workshop will highlight the tangible impact of pharmacy-led interventions on patient health. Whether optimizing medication management or enhancing continuity of care, pharmacists are essential partners in driving better outcomes.

Presenters:
James Steigerwalt, PharmD, Pharma Clinical Director, Altuix
Dan Kohler, PharmD, Pharmacy Manager, Altruix

Objectives: Following this course, the learner will:

  • Define the pharmacist’s role in the healthcare team, focusing on strategies that improve medication adherence, enhance care coordination, and drive better patient outcomes;
  • Evaluate how pharmacy teams collaborate with prescribers through patient support services, medication monitoring, and administration of long-acting injectables; and
  • Analyze real-world success stories to identify best practices and measurable impacts on patient care.

Certificates of attendance are available to RCPA members who attend this webinar; anyone interested in a certificate should contact Cathy Barrick. To apply for CEs, you will need to register for the RCPA Annual Conference Strive to Thrive and indicate you attended the webinar in your CE packet, which will be made available on the mobile app.

Contact Carol Ferenz, Conference Coordinator, for details, or visit the RCPA Conference website for information on workshops, sponsors, exhibitors, and more!

0 854

SUD Workforce Trends in Pennsylvania: Strengths and Opportunities for Improvement
Free RCPA Members-Only Webinar

Tuesday, July 22, 2025
11:00 am – 12:00 pm
Register Here

The U.S. faces critical behavioral health workforce shortages, with HRSA projecting a 49% increase in demand for care alongside an 11% decrease in available clinical professionals. These shortages are particularly pronounced in the SUD workforce regarding access to essential treatments. Inevitability, workforce challenges impact patients, who may encounter restricted access in underserved areas and compromised care quality.

Shatterproof Treatment Atlas has collected data on SUD treatment delivery from over 4,500 facilities. This data offers insights into staff composition, clinical focus, and training, aiding efforts to strengthen the SUD workforce and ensure positive patient outcomes.

This workshop also analyzes SUD workforce trends in Pennsylvania and other states. Participants will engage in discussions on workforce challenges, existing models, and innovative solutions to support staff in delivering high-quality SUD care.

Presenter:
Lisa Kugler, PsyD, Senior Vice President, Shatterproof Treatment Atlas

Objectives: Following this course, the learner will:

  • Explore staffing trends across Pennsylvania SUD treatment sites to understand areas of strength and opportunities for improvement;
  • Analyze and compare Pennsylvania SUD treatment staffing against other states to understand progress at the local and multi-state levels; and
  • Evaluate potential solutions to support and enhance SUD treatment staffing in Pennsylvania based on available data and their own experiences in the field.

Certificates of attendance are available to RCPA members who attend this webinar; anyone interested in a certificate should contact Cathy Barrick. To apply for CEs, you will need to register for the RCPA Annual Conference Strive to Thrive and indicate you attended the webinar in your CE packet, which will be made available on the mobile app.

Contact Carol Ferenz, Conference Coordinator, for details, or visit the RCPA Conference website for information on workshops, sponsors, exhibitors, and more!

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Registration is now officially open for the 2025 RCPA Conference Strive to Thrive! The conference offers inspiring keynotes and plenaries, over sixty workshops, live updates from both state and national partners, and the ability to interact with exhibitors and sponsors in our Connections Hall! View our Registration Brochure for complete details of the conference schedule, presenters, current sponsors, and a message from RCPA President and CEO Richard Edley. You can also register directly here.

All conference information is also available on the RCPA Conference website. Be sure to check the website regularly for details and updates to the schedule, registration, and sponsors/exhibitors. Our mobile app, which we are proud to share is once again being sponsored by Millin, will become available closer to the time of conference and will contain CE information, a detailed agenda, and more!

In addition to registration, there are still many opportunities available for sponsorship and exhibit booths, so don’t delay! Opportunities still available include but are not limited to coffee and refreshment breaks, our Awards Luncheon, entertainment, and meal sponsorships. If your organization is interested in sponsoring or exhibiting at our conference, all information is available in our Sponsor, Exhibit, and Advertise Brochure. Contact Carol Ferenz, Conference Coordinator, for more details.

View our sponsors and exhibitors at our Conference website!

0 939

Enhancing Access to Specialized Care: The Impact of the STAT Waiver Service and BH Services
Free Webinar for RCPA members

Tuesday, June 24, 2025
11:00 am – 12:00 pm
Register Here

This session will explore the impact of the STAT (Specialized Telehealth and Assessment Team) service in Pennsylvania, focusing on its role in improving access to care for individuals with intellectual and developmental disabilities (I/DD). Key data will highlight how STAT connects individuals to specialists trained to meet their unique needs and its positive impacts on both individuals and Direct Support Professionals (DSP).

A discussion with Barber National Institute will showcase how they use StationMD services for STAT and Behavioral Health support. The provider will share how StationMD enhances behavioral health care for individuals with I/DD, while offering valuable support to DSPs by providing timely guidance in complex situations.

Lastly, this session will emphasize how STAT and StationMD services complement each other to improve access to care and to enhance the quality of life for individuals with I/DD.

Presenters:
Matthew Kaufman, MD, FACEP, Chief Executive Officer, StationMD
Thad Jackman, Senior Director of Residential Services, Barber National Institute

Objectives: Following this course, the learner will:

  • Describe the role of the STAT Waiver Service in providing individuals access to specialized clinicians 24/7 to meet their unique needs;
  • Analyze the impact of StationMD Behavioral Health services in enhancing the timely delivery of expert support for their behavioral and developmental needs; and
  • Discuss how the integration of STAT and StationMD Behavioral Health services collaboratively address barriers to care and improve the overall quality of life for individuals with I/DD.

Certificates of attendance are available to RCPA members who attend this webinar; anyone interested in a certificate should contact Cathy Barrick. To apply for CEs, you will need to register for the RCPA Annual Conference Strive to Thrive and indicate you attended the webinar in your CE packet, which will be made available on the mobile app.

Contact Carol Ferenz, Conference Coordinator, for details, or visit the RCPA Conference website for information on workshops, sponsors, exhibitors, and more!

0 817

Pharmacists on the Frontlines: Expanding the Reach of Care Teams 
Free RCPA Members-Only Webinar

Tuesday, July 8, 2025
10:00 am – 11:00 am
Register Here

Pharmacists play a vital role in improving patient outcomes through enhanced adherence strategies and collaboration with healthcare teams. This session will explore how pharmacy teams support prescribers with patient-centered services, such as medication monitoring, adherence programs, and injection administration. Attendees will gain insights into real-world approaches that strengthen care coordination and reduce treatment barriers. Through case studies and success stories, this workshop will highlight the tangible impact of pharmacy-led interventions on patient health. Whether optimizing medication management or enhancing continuity of care, pharmacists are essential partners in driving better outcomes.

Presenters:
James Steigerwalt, PharmD, Pharma Clinical Director, Altuix
Dan Kohler, PharmD, Pharmacy Manager, Altruix

Objectives: Following this course, the learner will:

  • Define the pharmacist’s role in the healthcare team, focusing on strategies that improve medication adherence, enhance care coordination, and drive better patient outcomes;
  • Evaluate how pharmacy teams collaborate with prescribers through patient support services, medication monitoring, and administration of long-acting injectables; and
  • Analyze real-world success stories to identify best practices and measurable impacts on patient care.

Certificates of attendance are available to RCPA members who attend this webinar; anyone interested in a certificate should contact Cathy Barrick. To apply for CEs, you will need to register for the RCPA Annual Conference Strive to Thrive and indicate you attended the webinar in your CE packet, which will be made available on the mobile app.

Contact Carol Ferenz, Conference Coordinator, for details, or visit the RCPA Conference website for information on workshops, sponsors, exhibitors, and more!

0 2290

Tips for Hiring & How to Write a Winning Job Post
Free webinar for RCPA members

Wednesday, June 18, 2025
10:00 am – 11:00 am
Register Here

This presentation explores effective strategies for hiring and crafting compelling job postings in order to attract top talent. Participants will learn how to identify key monetary and non-monetary benefits of working at an agency, such as health benefits, professional development, and overtime/holiday pay, which enhance employee satisfaction and retention. Additionally, the session will cover best practices for evaluating job posting platforms and recruitment methods to effectively connect with potential applicants. Through interactive discussions, attendees will leave with actionable insights and tools to improve their hiring processes and create job postings that resonate with candidates, ultimately fostering a stronger workforce. Join us to elevate your recruitment strategy and build a thriving organizational culture.

Presenter: Olivia Rodgers, Customer Success Manager and Hiring Specialist, MITC
Olivia has a strong track record of helping agencies streamline and strengthen their hiring processes. Through tailored trainings, hands-on support, and data-informed strategies, she empowers teams to attract, assess, and retain top talent more effectively.

Objectives: Following this course, the learner will:

  • Analyze and summarize three monetary benefits and three non-monetary benefits of working at their agency, and how to include the information in their job postings;
  • Assess job posting strategies by evaluating the effectiveness of job posting platforms and recruitment methods and discussing how the approaches connect with potential applicants and influence the quality of candidate pools; and
  • Craft effective job posts that will engage applicants and highlight key benefits of agency employment.

Certificates of attendance are available to RCPA members who attend this webinar; anyone interested in a certificate should contact Cathy Barrick. To apply for CEs, you will need to register for the RCPA Annual Conference Strive to Thrive and indicate you attended the webinar in your CE packet, which will be made available on the mobile app.

Contact Carol Ferenz, Conference Coordinator, for details, or visit the RCPA Conference website for information on workshops, sponsors, exhibitors, and more!

0 1098

RCPA is excited to share that registration will be opening soon for Strive to Thrive — the conference is only three months away! This event, which will be held September 9 – 12 at the Hershey Lodge, is a highlight for the PA health and human services fields. Stay tuned this month for upcoming details regarding registration, workshops, booking your hotel room, and more!

In addition, there are still many opportunities available for sponsorship and exhibit booths, so don’t delay! Opportunities still available include coffee and refreshment breaks, our Awards Luncheon, entertainment, and meal sponsorships. View this year’s Sponsors, Exhibitors, and Advertiser Brochure, which features detailed lists of all the ways your organization can thrive at our conference.

Sign Up Now!
Sponsors, exhibitors, and advertisers who wish to be listed on the website, the mobile app, and in the conference program must submit all materials by August 20. The association looks forward to welcoming you at the conference! Space and opportunities are reserved on a first-come, first-served basis, and no reservation is considered complete without payment. If questions remain, please contact Carol Ferenz, Conference Coordinator.

View our sponsors and exhibitors at our Conference website!

0 906

Enhancing Access to Specialized Care: The Impact of the STAT Waiver Service and BH Services
Free Webinar for RCPA members

Tuesday, June 24, 2025
11:00 am – 12:00 pm
Register Here

This session will explore the impact of the STAT (Specialized Telehealth and Assessment Team) service in Pennsylvania, focusing on its role in improving access to care for individuals with intellectual and developmental disabilities (I/DD). Key data will highlight how STAT connects individuals to specialists trained to meet their unique needs and its positive impacts on both individuals and Direct Support Professionals (DSP).

A discussion with Barber National Institute will showcase how they use StationMD services for STAT and Behavioral Health support. The provider will share how StationMD enhances behavioral health care for individuals with I/DD, while offering valuable support to DSPs by providing timely guidance in complex situations.

Lastly, this session will emphasize how STAT and StationMD services complement each other to improve access to care and to enhance the quality of life for individuals with I/DD.

Presenters:
Matthew Kaufman, MD, FACEP, Chief Executive Officer, StationMD
Thad Jackman, Senior Director of Residential Services, Barber National Institute

Objectives: Following this course, the learner will:

  • Describe the role of the STAT Waiver Service in providing individuals access to specialized clinicians 24/7 to meet their unique needs;
  • Analyze the impact of StationMD Behavioral Health services in enhancing the timely delivery of expert support for their behavioral and developmental needs; and
  • Discuss how the integration of STAT and StationMD Behavioral Health services collaboratively address barriers to care and improve the overall quality of life for individuals with I/DD.

Certificates of attendance are available to RCPA members who attend this webinar; anyone interested in a certificate should contact Cathy Barrick. To apply for CEs, you will need to register for the RCPA Annual Conference Strive to Thrive and indicate you attended the webinar in your CE packet, which will be made available on the mobile app.

Contact Carol Ferenz, Conference Coordinator, for details, or visit the RCPA Conference website for information on workshops, sponsors, exhibitors, and more!

0 1168

Thriving Together: The Role of Curated Communities in Transforming Workforce Culture
Free Webinar for RCPA members

Tuesday, June 10, 2025
10:00 am – 11:00 am
Register Here

Creating spaces where professionals feel seen, valued, and supported is critical to fostering thriving workplaces. This session highlights the transformative power of curated communities like the Black Residency Collective and B.W.E.L., which provide unique opportunities for connection, innovation, and growth. These spaces not only nurture a sense of belonging but also serve as vital tools for addressing retention challenges and inspiring organizational change. Participants will walk away with a deeper understanding of how intentional spaces can catalyze resilience and drive collective success in the workforce.

Presenter: Sierra McNeil, MSW
Director of Workforce Development and Philadelphia Connections, NASW-PA President, Equity-Grounded Leadership Fellow

Objectives: Following this course, the learner will:

  • Identify the key elements of curated spaces that foster a sense of belonging among diverse professionals;
  • Analyze the impact of curated spaces on workplace innovation, relationships, and talent retention through real-world examples; and
  • Describe strategies to implement or enhance curated spaces within one’s organization to improve workforce outcomes.

Certificates of attendance are available to RCPA members who attend this webinar; anyone interested in a certificate should contact Cathy Barrick. To apply for CEs, you will need to register for the RCPA Annual Conference Strive to Thrive and indicate you attended the webinar in your CE packet, which will be made available on the mobile app.

Contact Carol Ferenz, Conference Coordinator, for details, or visit the RCPA Conference website for information on workshops, sponsors, exhibitors, and more!

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