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The Office of Long-Term Living (OLTL) of the Department of Human Services (DHS) is working closely with the Managed Care Organizations (MCOs) and the Pennsylvania Department of Health (DOH) to ensure preparedness for OLTL participants in response to a possible outbreak of COVID-19. OLTL is aware that the Pennsylvanians we serve, including those that are Nursing Facility Clinically Eligible (NFCE), are an extremely vulnerable population in relation to morbidity and mortality related to a COVID-19 outbreak. DOH is designated to lead the response for the Commonwealth to COVID-19. Currently, Pennsylvania does not have a confirmed case of COVID-19.
In response to numerous inquiries related to guidance for COVID-19, OLTL has gathered the following resources for information from DOH and other sources:
DHS is supporting DOH in the dissemination of information related to COVID-19, and all guidance is provided by, and should be sought through, DOH.
All OLTL providers, including Community HealthChoices (CHC)-MCOs are encouraged to:
While COVID-19 is raising concerns, it is also an opportunity to evaluate preventative infection control measures. Medically fragile individuals, including those participants who are NFCE and their supporting staff, are all at increased risk for infection of all kinds, not just COVID-19. As always, prevention is the best response, and the best prevention is good infection control.
As a reminder, section 12006 of the 21st Century Cures Act requires all states to implement the use of EVV for Medicaid-funded personal care and home health care services. EVV must be implemented for personal care services by January 1, 2020, and for home health care services by January 1, 2023.
OLTL waiver services included in the initial implementation of EVV:
As part of the soft launch period, claims submitted to PROMISeTM for services subjected to EVV will be validated against EVV visits submitted through the Department of Human Services (DHS) Sandata system or DHS Aggregator. During claims processing in PROMISeTM, EVV validation against the DHS Aggregator will continue to be performed and EVV Error Service Codes (ESCs) will set without impacting claim payment. The ESCs for EVV will become active on December 13, 2019, for claims submissions with dates of service on or after November 1, 2019. Providers are expected to review when the EVV edit(s) set and actively make corrections either to the data stored in the DHS Aggregator or the claim itself to ensure errors do not repeat.
Please see this chart of EVV-specific ESCs for reference. If you have questions about EVV, please refer to the Frequently Asked Questions document on the DHS EVV website or contact the EVV Resource Account.
The Pennsylvania Health Access Network and Philadelphia Health Partnership, at the request of the Department of Human Services, along with the support of the University of Pittsburgh’s Medicaid Research Center, will host a series of listening sessions in the southeast region to understand the experiences of older adults and people with disabilities covered by Pennsylvania’s new Medicaid program, Community HealthChoices (CHC).
The listening sessions will be held as follows:
Tuesday, June 25, 2019: 10:00 am, at Delaware County Housing Authority (Delaware County)
Kinder Park Community Room: 1825 Constitution Avenue, Woodlyn, PA 19094
Wednesday, June 26, 2019: 10:00 am, at Aclamo Family Center (Montgomery County)
512 West Marshall Street, Norristown, PA 19401
Thursday, June 27, 2019: 10:15 am, at Brandywine Center (Chester County)
744 East Lincoln Highway, Coatesville, PA 19320
Friday, June 28, 2019: 10:15 am, at Congreso (Philadelphia)
2800 North American Street, Philadelphia, PA 19133
Friday, June 28, 2019: 2:45 pm, at South Philadelphia Library (Philadelphia)
1700 South Broad Street, Philadelphia, PA 19145
RSVP: 844-474-2643
OTHER INFORMATION: This is a free event. Light refreshments will be provided. Space is accessible. To request an interpreter or materials in Braille, please contact: jessica@pahealthaccess.org
A listserv has been established for ongoing updates on the CHC program. It is titled OLTL-COMMUNITY-HEALTHCHOICES, please visit the ListServ Archives page at http://listserv.dpw.state.pa.us to update or register your email address.
It is imperative that you notify the Office of Long-Term Living for changes that would affect your provider file, such as addresses and telephone numbers. Mail to/pay to addresses, email addresses, and phone numbers may be updated electronically through ePEAP, which can be accessed through the PROMISe™ provider portal. For any other provider file changes please notify the Bureau of Quality and Provider Management Enrollment and Certification Section at 1-800-932-0939 Option #1.
To ensure you receive email communications distributed from the Office of Long-Term Living, please visit the ListServ Archives page at http://listserv.dpw.state.pa.us to update or register your email address.