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Human Resources

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RCPA member Familylinks’s President and CEO Stacey Vaccaro is currently completing a study for her PhD regarding the characteristics of health and human services managers that make them stay in the industry. Members can assist Stacey by completing this questionnaire. The information obtained will help to shed light on whether or not some managers are truly “built” for this work. The questionnaire will take about 10 minutes to complete and will provide valuable insight to help us all better understand the managers in the industry.

Should you have questions, please contact Stacey directly about the study. You may also contact the faculty sponsor, Dr. J. Rosendale.

This project has been approved by the Indiana University of Pennsylvania Institutional Review Board for the Protection of Human Subjects (Phone 724-357-7730).

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Visualizing the Behavioral Health Workforce Crisis
February 22, 2024, 12:00 pm – 1:00 pm EST
Register Here
Featuring Charles Klinger, Chief Operating Officer, Behavioral Health Alliance of Rural PA (BHARP)

Charles has led a collaborative data project across 24 Pennsylvania counties. It paints a picture of a devastated workforce.

Agencies provide this data, and review it with government and managed care. It is being used to support recruitment and retention efforts.

Charles and his team are working together to find solutions to the BH workforce crisis.

Charles has led the Provider Workforce Staffing (PWS) report in response to the major changes in behavioral health staffing since 2020. Over 20% of available positions remain unfilled, signaling an increased divide between available workers and population need.

This report highlights the costs of adequately filling our network in a clear and comprehensive way. Average rate of pay for a multitude of mental health jobs have been reviewed in the PWS report, from psychiatrists to housekeepers.

Most BH staffing problems arise from lack of available workers. According to Charles’ research, workers are leaving jobs, and there are no candidates available to replace them. Many jobs have consistently remained vacant.

For those from Pennsylvania, the PWS is particularly illuminating, as it focuses on state-specific needs, like the loss of workers in every level from outpatient care, to intensive behavioral health services (IBHS).

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There is a request from an RCPA member who is looking to revise some policies and job descriptions for their organization. Please contact Fred Serino, Director of Human Resources at Vista Autism Services, if you are willing to share the following policies/job descriptions from your organization:

  • Inclement weather policy;
  • Evaluation form and process; and/or
  • Job description for Director of QA/QI.

In addition to this request, you can also view and share information, as well as post questions, on the RCPA website under the HR Forum. Please access the online forum under the Human Resources drop-down menu at the top of the RCPA website (note that you must be logged in with your RCPA member website account). If you do not have access, please request access here. Contact Sharon Militello if you have questions concerning the HR forum.

We thank you for your assistance with this request.

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