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Human Resources

Removes Barriers to Delivering Telehealth Outside the Clinics

On Friday, November 1, the US Centers for Medicare and Medicaid Services (CMS) released a final rule for calendar year 2025 that will give states the option to cover Medicaid telehealth behavioral health clinic services delivered outside the “four walls.” Previously, under 42 CFR § 440.90, the “Four Walls Rule,” it was required that during Medicaid outpatient behavioral health clinic telehealth services, either the patient or the clinician had to be physically onsite at the clinic.

CMS waived this requirement during the Public Health Emergency (PHE). Now that the PHE has ended, CMS has released this final rule to allow states to cover behavioral health outpatient clinic services outside the four walls. The final rule should take effect on January 1, 2025. In the meantime, it is the expectation that telehealth services will continue to be delivered as per current operating standards to ensure service access to individuals.

CMS amended the Medicaid clinic services’ regulation to authorize Medicaid coverage for clinic services furnished by IHS/Tribal clinics outside the “four walls” of their facility. In addition, states implementing the Medicaid clinic services’ benefit can opt to cover clinic services furnished outside the “four walls” of behavioral health clinics or clinics located in rural areas. For clinics located in rural areas, based on comments received, CMS is finalizing an approach to defining “rural area” where states will select either a definition used by a federal agency for programmatic purposes, or a definition adopted by a state agency with a role in setting state rural health policy.

For more information, view the CY 2025 Medicare Hospital Outpatient Prospective Payment System (OPPS) and Ambulatory Surgical Center (ASC) Payment System Final Rule (CMS 1809-FC) Fact Sheet and the full Final Rule.

RCPA will be reviewing the implications of this final form ruling for Pennsylvania and our ongoing efforts to expand telehealth services through legislative action. RCPA offers thanks to our members, as well as DHS/OMHSAS, County Primary Contractors, BH-MCOs, the National Council on Mental Wellbeing, and our stakeholder groups and associations for their collaborative advocacy to remove the “4 Walls” barriers to equity and access through telehealth.

If you have any additional questions, please contact RCPA COO and Mental Health Division Director Jim Sharp.

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Through this partnership created exclusively for RPCA members, organizations interested in partnering with ADP can take advantage of pre-established, preferred pricing and monthly promotions designed specifically for our valued RCPA members. Our partner program also includes:

  • Free benchmarking (labor cost, compensation, employee benefits, etc.)
  • Systems optimization services (system customization, utilization reporting, benefit carrier connections, etc.)
  • Dedicated RCPA implementation teams
  • Dedicated Service Account Manager.
  • For those members who are existing ADP clients looking to enhance their experience/offering, there are options available to you as well.

Currently, ADP has over 45,000 health care & 21,000 nonprofit organization clients. No matter your human services setting – extended care, mental health, substance use disorder, IDD, brain injury, criminal and juvenile justice, medical and pediatric rehabilitation, or physical disabilities and aging services  – health care professionals face unique payroll and HR challenges. With ADP, you get comprehensive solutions that can help you find and retain the best talent, support your people, and manage compliance obligations. Spend less time on manual processes and transform your HR operations. ADP’s solutions help you integrate HR systems, time and labor, and payroll so you can focus on what matters: aligning labor, productivity, and patient care.

Your dedicated ADP contact is Brett Ruina, who has been with ADP for the last 7 years, and has worked in the human capital management space for 16.

Brett is based out of Blue Bell, PA and the human services/health care space is near and dear to his heart as he is surrounded by medical professionals in his family. His wife is a nurse practitioner at a local university, his mother-in-law is a dental hygienist (yes, she is his hygienist as well 😊), and his sister-in-law is an ER nurse in the neurotrauma unit of a local hospital. This close to home experience, coupled with the expertise of working with human services/health care organizations over the last 7 years, has him excited to partner with RCPA to help its members navigate all of the challenges that exist in your space today. Below is Brett’s direct contact information, should you want to connect, and he will plan to introduce himself to the membership in the upcoming weeks!

Brett Ruina
ADP Human Capital Management Consultant
[email protected]
267-481-2932 (direct)