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RCPA is looking to gather information regarding your organization’s experience with electronic data systems and is requesting your assistance. This short survey asks questions regarding systems used for Time, Attendance, and Payroll; Electronic Health Records; Service Data Collection; Medication Management; and Billing services.

If you haven’t completed this survey yet and are willing to do so, please complete it by close of business Friday, June 24, 2022. We will be closing the survey at that time.

Thank you to those who have participated already.

Our goal is that, with your responses, we will be able to provide your colleagues with this helpful information! Please note that RCPA will only share de-identified, aggregate data with members. We will not release any individual data unless given explicit permission to do so.

Only a few days remain before the end of the fiscal year, and lawmakers are close to finalizing the state’s 2022/23 General Fund budget. Because of your direct outreach over the last few months, our workforce issues remain among their top priorities.

According to reporting by The Associated Press: … difficulty in finding workers to care for children, the elderly and disabled has budget-makers eyeing more subsidies for those professions.”

You have been tireless advocates for this issue, making lawmakers understand how this workforce crisis is affecting our most vulnerable individuals and families, as well as the providers and professionals who serve them. Let us build on this momentum.

With budget negotiations about to end, if you haven’t done so already, please contact your state senator and representative TODAY and tell them to increase funding to support human services professionals. And please ask your networks to do the same.

Time is of the essence right now. What happens over the next few days will determine the level of care individuals and families in need receive over the next year, and whether providers and professionals can continue to support them.

USE THIS LINK to learn how you can help. Follow us on Facebook and Twitter to stay informed of our progress. Most importantly, TAKE ACTION TODAY. Tell lawmakers to increase funding to address the workforce crisis facing Pennsylvania’s health and human services. Thank you for your continued efforts and support.

The following updates have been released regarding the Personal Care Home (PCH) and Assisted Living Residence (ALR) ListServs:

  • As of 6/22/2022, the PCH and ALR ListServ(s) have been merged. This action was taken in order to maintain consistency and streamline the flow of information, as well as to decrease duplicate emails in your inbox.
  • As of 6/22/2022, all provider emails will be subscribed to the ListServ. Please maintain your subscription and ensure that your email servers are set up to accept emails from OLTL-ADULT-RESIDENTIAL-LICENSING@LISTSERV.DPW.STATE.PA.US, as well as emails from PA.GOV addresses.
  • Archives from the previous ListServ(s) can be accessed by visiting:
  • If we are unable to maintain email contact, you will undoubtedly miss information that is crucial to the operation of your facility. Any changes to facility administrator or email contact information should be reported to your regional office or to PWARL Headquarters.
  • Anyone who wishes to subscribe to the ListServ may do so by visiting OLTL Adult Residential Licensing ListServ.

Questions about this information should be addressed by calling the Operator Support Hotline at 866-503-3926 or by email.

**This communication was originally sent on 6/9/2022, but due to technical issues, the actions outlined below were not completed until 6/21/2022.**

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The Department of Human Services (DHS) is pleased to announce new provider enrollment portal enhancements designed to improve a provider’s enrollment experience. Providers will enter the enrollment portal from PROMISe™ using their existing registered login criteria. Upon successful login, providers will have access to these new enhancements:

  1. Applications for adding additional service locations, revalidations, and reactivations will prepopulate parts of your application;
  2. After logging into the portal, existing providers will be able to submit change requests to update their provider file without the need to complete a full application; and
  3. Proof of provider enrollment status with PA Medicaid is available to view and print.

See the PROMISe Quick Tips update for more information. If you do not have an existing login, please select “Register Now” in the Provider Login box and complete the process options. Additional enhancements are planned and will be communicated through future banner alerts and quick tips.

If you have further questions, please contact RCPA Policy Director Jim Sharp.

Tuesday, July 12, 2022 • 4:00 pm – 5:00 pm

The PA Department of Health (DOH), Department of Human Services (DHS) and Management Agency, and the Jewish Healthcare Foundation are jointly hosting an informational webinar on COVID-19 Therapeutics.

Outpatient COVID-19 treatment and preventive therapies can improve patient outcomes and save lives. Oral antivirals (Paxlovid, Lagevrio) and monoclonal antibodies for pre-exposure prophylaxis (Evusheld) are now widely available in Pennsylvania, but more can be done to improve awareness, access, and equity. This session is intended for providers and facility administrators and will cover why, when, and how to prescribe and access outpatient COVID-19 treatment and preventive therapies. The session will include presentations by leaders and clinicians from DOH, DHS, and additional organizations, as well as provide an opportunity for Q&A.

Use this link to register for the webinar scheduled for Tuesday, July 12 at 4:00 pm. See the flyer for more information including registration assistance.

Our legislators are now determining whether to invest in DSP wages or place funds in the Rainy Day fund. Tell lawmakers to increase #DirectCarePA funding in the #PaBudget!

If you haven’t done so already, please reach out and urge lawmakers to increase funding to support human services professionals, so individuals and families in need get the support and care they deserve. Ask your networks to do the same.

Be sure to share our video on your social media pages, too. To share the video, check out our Facebook and Twitter pages where we have the videos posted. Be sure to “like” it and share it with your followers. Don’t forget to tag @directcareworks and use the #DirectCarePA and #PABudget hashtags so we can ensure as many people as possible see it.

It’s so important for us to share the story about how this workforce crisis is affecting individuals and families in need, as well as the providers and professionals who want to serve them.

Most importantly, TAKE ACTION TODAY. Tell lawmakers to increase funding to address the workforce crisis facing Pennsylvania’s health and human services. Thank you for your continued support.