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Children's Services

Project Goal: To improve service delivery and processes for DHS’ clients, DHS staff, and business partners

The Pennsylvania Department of Human Services (PA DHS) is launching a website to share information about the ECM system up to and beyond implementation. The website is intended to communicate key information of the services provided to participants and families through multiple DHS program offices, regardless of the human services program or county providing the service.

The ECM website can be accessed here.

ECM will replace several legacy systems across program offices through the implementation of one common solution. By means of this website, users can get acclimated with all ECM subsystems and their functions. The primary pages and a brief synopsis are as follows:

  • About ECM: An overview of ECM, its timelines, goals and objectives, benefits, scope, and project governance structure.
  • Stakeholder: An overview of the participants who benefit from ECM. This will include links to the subpages for the different stakeholder groups, including the Program Areas, County Organizations, Hearings and Appeals, Providers, Service/Support Coordinators, Administrative Entities and Those we Serve.
  • Development: Description of the scope of the project, the technology used, methods used to implement and operate the future ECM, and the phases of the project. The development and maintenance of the ECM system will follow a hybrid-agile system methodology which will be described in more detail within this area of the website. System development involves the process of producing and sustaining an information technology system. It covers technology, people, and processes.
  • Change and Training: Information about the system including training materials, user guides, and schedules. It is key that the stakeholders and those we serve are supported throughout the entire project process.
  • News: Communications such as press releases, news coverage, and announcements.
  • ECM FAQs: Frequently Asked Questions that cover various topics like general information, the timeline for the project, implementation process, and trainings.

We hope that you will refer to the website often as more information is posted while PA DHS and its partners prepare for the initial launch.

Beyond Silos: Highlighting Multisystem Approachesin Pennsylvania

The Commonwealth of Pennsylvania has been at the forefront of developing programs and initiatives that work to meet the support and service needs of individuals with complex needs. This issue of Positive Approaches features a sample of cross-office efforts that enable individuals to succeed in their everyday lives. This issue will focus on ways that Pennsylvania has endeavored to better understand and meet the needs of people with complex needs including children with medical complexities and/or behavioral health needs. We offer an overview of cross office capacity building efforts supported in part by the Money Follows the Person (MFP) funds. Finally, this issue will provide overviews of peer support services as a viable support model and of PA Care Partnership philosophy of System of Care (SOC) as a foundation to build behavioral health supports and services for children, youth, young adults, and their families. These efforts here in Pennsylvania are worthy of highlighting as we strive to get better at supporting individuals with intellectual disability and/or autism (ID/A) and individuals with mental health conditions in Pennsylvania.

This issue of Positive Approaches Journal is in digital form, available for viewing online or for downloading. To print a copy of the PDF, online journal, or a specific article, you will find these options within your left navigation bar on any Positive Approaches Journal page. A new window will open with your selected document. In your browser, you may click the Print button in the top left corner of the page or use the Print capability within your browser.

Please submit feedback regarding your experience with the Positive Approaches Journal on MyODP by clicking the image below within this email or by clicking on the feedback image on MyODP within your left navigation bar on any Positive Approaches Journal page.

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The Office of Children, Youth and Families (OCYF) has updated guidance as it relates to the completion of the Civil Rights Compliance Questionnaire. Hopefully this will answer some questions you have.

  • The Civil Rights Compliance Questionnaire (CRCQ) is required to be filed annually by the Department of Human Services’ (DHS) licensed providers.
  • This email is only for providers of service types that are regulated by the DHS and any Provider/Agency that receives a blue Certificate of Compliance issued by the DHS Licensing Administration to operate the type of service it provides. It does not apply to an Agency/Provider that is listed with or receives a license from the Department of Health (DOH). If your type of service is found in the DHS Provider Directory, you are included in this email.
  • The Office of Child Development and Early Learning (OCDEL) providers can be found here.
  • This new procedure applies to any CRCQ that must be submitted to the Bureau of Equal Opportunity (BEO) as of December 2, 2021. If you are ready to submit that form, this procedure should be followed.
  • If you currently have a Civil Rights Compliance approval letter or you have submitted the CRCQ prior to December 2, 2021, this procedure will be effective with your next renewal. You do not have to resubmit a CRCQ.
  • The DHS Licensing Administration will not forward any hard copies or any emailed copies of the CRCQ to the BEO. You must email or fax the CRCQ to your regional RA email or fax number for your regional BEO as noted below.
  • The Bureau of Equal Opportunity will not forward any license renewal application or license renewal application payment to the Licensing Administration, as they will not be accepting mail for the renewal process.
  • Instructions of where to send the licensing application, licensing application fee (if required), and the Civil Rights Compliance Questionnaire are detailed on the licensing renewal packet cover sheet (HS1230) that is sent via regular mail at the time of renewal.
  • Renewal packets will continue to be sent via regular mail 130 days prior to the expiration date of your Certificate of Compliance. The Office of Developmental Programs’ (ODP) providers will continue to receive the renewal request via email and will continue to use HCSiS for your submissions.
  • If the deadline for submission of the licensing renewal application, licensing application fee (if required), and the Civil Rights Compliance Questionnaire cannot be met, for whatever reason, you do not have to call for an extension, but it MUST be received by Licensing Administration and the BEO, respectively, prior to the expiration date of your current Certificate of Compliance.
  • Any questions concerning the Civil Rights Compliance Questionnaire ONLY should be directed to the regional Bureau of Equal Opportunity as noted below. (The counties comprising the regions can be found on the map in CRCQ application packet):
    • DHS BEO Southeast Region: (717) 787-1127 | Email
    • DHS BEO Central/Northern Region: (717) 787-1127 | Email
    • DHS BEO Western Region: (412) 565-7607 | Email
  • Any questions concerning the blue license (Certificate of Compliance) or any fees related to it should be directed to the DHS Licensing Administration at (717) 705-0383.
  • Any questions concerning the Office of Child Development and Early Learning (OCDEL) should be directed to 1-800-222-2117.

If you have any questions or concerns with this process, please contact RCPA Children’s Policy Director Jim Sharp.

CMS has released an official memorandum stating that it has suspended activities related to the implementation and enforcement of this vaccine mandate rule pending future developments in the litigation.

Memorandum Summary             

Survey and Enforcement of the Vaccine Requirement for Health Care Staff in Medicare- and Medicaid-certified Providers and Suppliers Suspended While Court-Ordered Injunctions Are in Effect:

The Centers for Medicare & Medicaid Services (CMS) will not enforce the new rule regarding vaccination of health care workers or requirements for policies and procedures in certified Medicare/Medicaid providers and suppliers (including nursing facilities, hospitals, dialysis facilities, and all other provider types covered by the rule) while there are court-ordered injunctions in place prohibiting enforcement of this provision.