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Children's Services

RCPA has become aware that there have been higher than normal claims denials by both Medicare and Medicaid related to certain diagnoses. Those diagnoses are Schizophrenia and Post Traumatic Stress Disorder (PTSD) as defined by the DSM-V and ICD-10.

The DSM-V only identifies Schizophrenia Not Otherwise Specified (NOS) and PTSD NOS, versus the ICD-10 which offers eight schizophrenia diagnoses and three PTSD diagnoses. As a result, our practitioners are likely choosing Schizophrenia or PTSD NOS, since they are mostly using the DSM-V. Billing staff have options of eight or three diagnoses respectively, but will use what the practitioner has selected, the only DSM-V diagnosis available. It is highly probable that the individual being evaluated meets something other than NOS. There are very specific criteria for the NOS diagnosis which can certainly be used as the criteria is met, but when the criteria is not met, the claims are accurately denied. RCPA wants to hear from you about how this is affecting your business.

The second billing issue is related to electronic health records (EHR) that have not yet loaded the ICD-10 codes for billing. It is our understanding that there are at least two vendors doing business in Pennsylvania who have not loaded the ICD-10 billing codes into the EHR. RCPA wants to hear from members about how they are billing in the absence of the EHR, not having the ICD codes, and other universal billing concerns.

Please find more information about claims rejections here. Send comments to Sarah Eyster by Friday, April 15.

In recent years, the Office of Mental Health and Substance Abuse Services (OMHSAS) had received concerns regarding the Bureau of Children’s Behavioral Health Services (Children’s Bureau). Four major themes emerged from this feedback relating to communication, regulations and policy, operational consistency, and system partner engagement. Last spring, OMHSAS engaged Mercer Consulting to conduct a study of the Children’s Bureau that included three two-hour focus groups with OMHSAS system partners, including representatives from RCPA. The primary goal of the review was to identify ways in which OMHSAS can improve internal operations as well as communication and collaboration.

On Tuesday, Deputy Secretary Dennis Marion shared both an executive summary of the Mercer Independent Study as well as his description of the steps forward that OMHSAS has initiated in response to the concerns and findings. The action items outlined by Deputy Secretary Marion are:

  • Review and consolidation of regulations related to Behavioral Health Rehabilitation Services (BHRS). OMHSAS will engage with stakeholders to draft regulatory changes with the expectation that proposed BHRS regulations will be released for public comment in mid-2017.
  • Strategic reorganization of OMHSAS leadership. On March 7, Shannon Fagan joined OMHSAS as Children’s Bureau director, and Sherry Peters became director of the Bureau of Policy, Planning, and Program Development.
  • Organization-wide effort to improve consistency and quality. Moving forward, OMHSAS senior staff will focus on identifying areas of potential improvement, developing strategies to strengthen internal and external processes, promoting an organizational culture of collaboration, coordination, communication, and cohesiveness, and monitoring progress towards addressing the concerns voiced by OMHSAS stakeholders.
  • Emphasis on family and stakeholder engagement. The involvement of PACA, RCPA, BH-MCOs, and their contractors, played an integral role in working to identify issues of concern.
  • A redefining of “customer service.” To address concerns relating to responsiveness and professionalism, internal meetings have been held to stress the importance of holding OMHSAS staff to high standards of customer service.
  • Renewed focus on communications. In response to concerns regarding effectiveness of internal and external communications, Shanna Klucar was appointed as executive assistant to the deputy secretary on January 30.

OMHSAS invites RCPA members and other stakeholders to share comments and concerns regarding Children’s Behavioral Health Services to Shannon Fagan, bureau director, as well as the RCPA Children’s Division. In addition, members may contact OMHSAS leadership Sherry Peters and Shanna Klucar with more general comments and concerns.

The Department of Human Services (DHS) Medical Assistance Online Provider Enrollment Application information is now electronic, online, and available to provider organizations. The improvements and modernization of the PROMISe system have been strongly encouraged by RCPA and a significant goal of DHS. Some of the benefits of online enrollment application submissions are:

  • Allowing documents that previously had to be mailed or faxed to be uploaded directly to the portal;
  • Permitting providers see the status of their submissions; and
  • Decreasing wait time to review applications.

The information you will need to submit an application for enrollment:

  • Access the online enrollment application
  • Review the training guide
  • Review the frequently asked questions document for important clarifications
  • A “Help” feature is available at any time during the completion of an application
  • Supplemental Services require the Behavioral Health Managed Care Organization to attest that a provider is credentialed

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The Juvenile Court Judges’ Commission (JCJC) and the Awards Committee of the PA Council of Chief Juvenile Probation Officers are pleased to announce that nominations are now being accepted for the 2016 JCJC Awards Program. This year program categories for which your program may be eligible include:

  • Residential Program of the Year
  • Community Based Program of the Year
  • Meritorious Service Award

As in previous years, all nominations must be submitted by county juvenile probation departments. If you would like to have your program or volunteer nominated, please contact a chief juvenile probation officer to discuss the possibility of submitting a nomination. Formal nomination materials must be postmarked by Monday, May 2, 2016.

The JCJC will once again sponsor a Youth Awards Program as part of this year’s Annual Training and Awards Program, to honor the youth selected as winners. The Youth Awards Committee is accepting nominations for the Outstanding Achievement Contest and the Creative Expression Contest. The Creative Expression Contest category will include either a written, poster, or video entry in two age categories; 15 & under and 16 & over. Entry forms for this category will be available soon on the JCJC website. Please contact Keith A. Graybill at (717) 705-9006 or by email if you have any questions or need assistance.

On March 14, 2016, the House Energy and Commerce Oversight and Investigations Subcommittee convened a forum on the state of the knowledge relating to the causes, effects, and treatments of concussions. The forum featured input from experts representing the medical, military, athletic, and research communities with a goal of building a collaborative body of knowledge to help improve the diagnosis and treatment of concussions. Included in the opening statement by Honorable Tim Murphy, Chairman of the Subcommittee: “Today, we begin a new chapter in the national dialogue on concussions. We are not here to re-litigate past actions, point fingers or cast blame. We are here to take a step back, to gain some perspective and to begin a conversation focused on solutions, not on problems.” And most importantly, “We are also here today to make one thing clear – this is not just a sports issue or a military issue. This is a public health issue…That is why we are here today – to ensure we are on the path, though it may be long, to providing the public the answers they deserve.”

The list of participants and webcast of the forum are available on the Energy and Commerce Committee’s website.

The Department of Human Services Office of Long-Term Living (OLTL) announced they will be submitting a renewal of the OBRA waiver, which expires on June 30, 2016. This announcement/public notice will be published in the February 27 Pennsylvania Bulletin, which seeks public comments.

Written comments regarding the OBRA Waiver renewal should be sent to the Department of Human Services, Office of Long-Term Living, Bureau of Policy and Regulatory Management, Attention: OBRA Renewal, PO Box 8025, Harrisburg, PA 17105-8025 or via email, using the comment forms that OLTL has provided. Please use OBRA Renewal as the subject line. The comment forms, as well as a side-by-side comparison of the current and revised language, and the renewal in its entirety (including the OBRA-specific HCBS Allowable Settings Transition Plan and the Community HealthChoices Transition Plan, which are contained in the main module), can be found on the “OLTL Waiver Amendment, Renewals and Accompanying HCBS Transition Plans” web page. The public comment period ends on Monday, March 28, 2016.

OLTL will offer two webinars for public input and discussion on March 9 and March 23, 2016. Please see the information below for further details on the scheduled webinars.

Title: OBRA Renewal
Date: Wednesday, March 9, 2016
Time: 1:00 – 2:00 pm
Join WebEx meeting
Meeting number:  644 892 538
Meeting password:  OBRA##1
Join by phone
1-877-668-4493 Call-in toll-free number (US/Canada)
1-650-479-3208 Call-in toll number (US/Canada)
Access code: 644 892 538
Toll-free calling restrictions

Title: OBRA Renewal
Date: Wednesday, March 23, 2016
Time: 10:00 – 11:00 am
Join WebEx meeting
Meeting number:  640 051 990
Meeting password:  OBRA##2
Join by phone
1-877-668-4493 Call-in toll-free number (US/Canada)
1-650-479-3208 Call-in toll number (US/Canada)
Access code: 640 051 990
Toll-free calling restrictions