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Medical Rehab

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The Department of Human Services (DHS) and Department of Health (DOH), in coordination with the Pennsylvania Emergency Management Agency (PEMA) and the Centers for Disease Control and Prevention (CDC), have developed the Regional Response Health Collaboration Program (RRHCP). This program is designed to directly support COVID-19 readiness and response in long-term residential care facilities, including long-term care nursing facilities, personal care homes, and assisted living residences. The program also provides assistance to other DHS-licensed facilities, Adult Living Centers and State Veterans Homes. In addition, the program was developed to improve infection prevention and facilitate continuity of care and other services provided by long-term care facilities in a manner that mitigates risk of spread of COVID-19 to staff and residents.

The RRHCP is a collaboration between DHS and nine regional health collaboratives consisting of health care systems and academic medical centers. The RRHCP is divided into six regions, with a health collaborative responsible for all or a portion of the long-term care facility census in each region which includes:

  • Southeast Region:
    1. Thomas Jefferson University in partnership with Mainline Health and Lehigh Valley Health Network
    2. University of Pennsylvania in partnership with Temple University Hospital, Inc.
  • Northeast Region:
    1. Geisinger Clinic
    2. Lehigh Valley Hospital, Inc.
  • Southcentral Region:
    1. The Pennsylvania State University
  • Northcentral Region:
    1. Geisinger Clinic
  • Southwest Region:
    1. UPMC Community Provider Services in partnership with Allegheny Health Network, the Jewish Healthcare Foundation, and the Hospital Council of Western Pennsylvania
  • Northwest Region:
    1. LECOM Health
    2. UPMC Community Provider Services in partnership with Allegheny Health Network, the Jewish Healthcare Foundation, and the Hospital Council of Western Pennsylvania

The RRHCP will provide operational and administrative support to protect residents in long-term care facilities from COVID-19.  It will help facilities implement best practices in infection control, implement contact tracing programs in facilities, support clinical care through on-site and telemedicine services, provide remote monitoring and consultation with physicians, and enhance testing capability for both individuals in care and staff at facilities.

The RRHCP will also assist in identifying alternate care arrangements for hospitalized COVID-19 patients until they are considered no longer infectious and can return to their long-term care residential facilities. Services and assistance offered by the RRHCP include, but are not limited to:

  • Establishing a call center with 24/7 access for providers to access clinical consultation and technical assistance;
  • Assisting with universal testing;
  • Providing expertise in infection control;
  • Deploying rapid response teams in case of emergency in conjunction with DOH, DHS and PEMA;
  • Assessing the facility’s capability and capacity to prevent and to respond to a COVID-19 outbreak, including review of policies and procedures to prevent introduction of COVID-19 into the facility, fundamental infection control practices, and its readiness to respond to an outbreak of COVID-19;
  • Assisting facilities with ensuring hazard response plans are in place;
  • Reviewing the process for behavioral health assessments;
  • Providing emergency preparedness for personal protective equipment assessment and coordination;
  • Establishing a statewide educational support resource for providers to have access to state and national resources;
  • Assisting providers with staff augmentation when needed;
  • Working with DOH and DHS to conduct contact tracing;
  • Assisting providers in developing and implementing plans for alternate care settings for residents if outbreaks of COVID-19 occur at their facility; and
  • Providing software and technical support to facilities to support two-way communication between residents and their families.

The RRHCP is based on the Educational Support and Clinical Coaching Program (ESCCP), a learning network that provided technical assistance and educational support to long-term care facilities in light of the current pandemic.

An introductory webinar has been scheduled for Friday, July 24, 2020 from 9:00 am – 10:00 am. The webinar, “Support for Long-Term Care Nursing Homes, Personal Care and Assisted Living Facilities, is open to all provider types and all members are encouraged to participate to learn more about this program. The webinar information is provided below:

Login: Webex Link
Password: DHS2020
Call-in: 1-844-621-3956
Event Number and Access Code: 145 274 9024

Please contact this email for DOH questions or use this email for DHS questions.

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On July 20, 2020, the Office for Civil Rights (OCR) at the United States (U.S) Department of Health and Human Services (HHS) issued a guidance bulletin, “Civil Rights Protections Prohibiting Race, Color, and National Origin Discrimination During COVID-19,” to ensure that recipients of federal financial assistance understand that they must comply with applicable federal civil rights laws and regulations that prohibit discrimination on the basis of race, color, and national origin in HHS-funded programs during COVID-19.

To help ensure Title VI compliance during the COVID-19 public health emergency, recipients of federal financial assistance, including state and local agencies, hospitals, and other health care providers, should:

  • Adopt policies to prevent and address harassment or other unlawful discrimination on the basis of race, color, or national origin.
  • Ensure – when site selection is determined by a recipient of federal financial assistance from HHS – that Community-Based Testing Sites and Alternate Care Sites are accessible to racial and ethnic minority populations.
  • Confirm that existing policies and procedures with respect to COVID-19 related services (including testing) do not exclude or otherwise deny persons on the basis of race, color, or national origin.
  • Ensure that individuals from racial and ethnic minority groups are not subjected to excessive wait times, rejected for hospital admissions, or denied access to intensive care units compared to similarly situated non-minority individuals.
  • Provide, if part of the program or services offered by the recipient, ambulance service, non-emergency medical transportation, and home health services to all neighborhoods within the recipient’s service area, without regard to race, color, or national origin.
  • Appoint or select individuals to participate as members of a planning or advisory body which is an integral part of the recipient’s program, without exclusions on the basis of race, color, or national origin.
  • Assign staff, including physicians, nurses, and volunteer caregivers, without regard to race, color, or national origin. Recipients should not honor a patient’s request for a same-race physician, nurse, or volunteer caregiver.
  • Assign beds and rooms, without regard to race, color, or national origin.
  • Make available to patients, beneficiaries, and customers information on how the recipient does not discriminate on the basis of race, color, or national origin in accordance with applicable laws and regulations.

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Our friends Scott and Craig de Fasselle from Blitz Media are hosting a two-day workshop to help your agency become a “DSP Magnet.”

We have hosted several webinars and most recently half-day workshops with Scott and Craig, and have had very positive feedback from the participants! If you missed the previous opportunities, or want more, here is your chance.

Are you sick of the vicious cycle of recruiting, hiring, & turnover?
Want to attract & retain great Direct Support Professionals?
You can find & keep Direct Support Professionals using free approaches. When you attend the DSP Magnet workshop, you’ll learn how you can…
  1. Fix the common mistakes in template job posts and applications that drive away applicants
  2. Prevent people that no call / no show for interviews
  3. Make free changes to your onboarding and training to reduce turnover
  4. Keep the culture positive so it does not suddenly turn toxic

Online workshop details:
Tuesday, August 11 & Wednesday, August 12
9:00 am – 12:30 pm Eastern

Watch this video from Scott de Fasselle of Blitz to learn what you’ll get from the workshop
• Register online •

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This communication is to update and replace the ListServ email sent on July 20, 2020 regarding the subject: CARES Act Provider Relief Fund Payments Available for Medicaid/CHIP Providers. The U.S. Department of Health and Human Services has updated the deadline to submit the application to HRSA for this funding to be August 3, 2020 and provided a fact sheet to answer questions. This information has been updated below. Please disregard the previous communication.

The U.S. Department of Health and Human Services (HHS), through the Health Resources and Services Administration (HRSA), announced additional distributions from the Provider Relief Fund to eligible Medicaid and Children’s Health Insurance Program (CHIP) providers that participate in state Medicaid and CHIP programs. HHS expects to distribute approximately $15 billion to eligible providers that participate in state Medicaid and CHIP programs and have not received a payment from the Provider Relief Fund General Allocation. The original deadline to submit the application to HRSA for this funding was July 20, 2020. HHS recently released an announcement that the deadline has been updated to August 3, 2020. A PDF fact sheet explaining the application process has also been released to address questions.

Eligibility Requirements:

To be eligible to receive HHS’ Medicaid Provider Distribution payments, initial key eligibility requirements for Medicaid and CHIP programs and/or Medicaid and CHIP managed care organization providers include:

  • The provider must not have received payments from the $50 billion Provider Relief Fund General Distribution to Medicare providers (note: if a Medicaid/CHIP provider was eligible for the General Distribution payment and rejected the payment, it cannot be eligible for the Medicaid Provider Distribution);
  • The provider must have directly billed or own (on the application date) an included subsidiary that has billed a state Medicaid/CHIP program and/or a Medicaid/CHIP managed care plan for health care-related services between January 1, 2018 and December 31, 2019;
  • The provider must have either (i) filed a federal income tax return for fiscal years 2017, 2018 or 2019 or (ii) be an entity exempt from the requirement to file a federal income tax return and have no beneficial owner that is required to file a federal income tax return (e.g. a state-owned hospital or healthcare clinic);
  • The provider must have provided patient care after January 31, 2020;
  • The provider must not have permanently ceased providing patient care directly, or indirectly through included subsidiaries; and
  • If the applicant is an individual, they must have gross receipts or sales from providing patient care reported on Form 1040, Schedule C, Line 1, excluding income reported on a W-2 as a (statutory) employee.

Examples of types of Medicaid/CHIP providers that are eligible for these payments include pediatricians, obstetrician-gynecologists, dentists, opioid treatment and behavioral health providers, assisted living facilities, and other providers of home and community-based services. In order to receive Provider Relief Fund payments, eligible Medicaid/CHIP providers must take action through HRSA’s application portal and comply with the Medicaid Relief Fund Payment Terms and Conditions.

Provider Relief Fund payments will be at least two percent (2%) of reported gross revenue from patient care. Eligible Medicaid/CHIP providers can report their gross annual patient revenue through the Enhanced Provider Relief Fund Payment Portal and the final amount that a provider receives will be determined after such data is submitted, including information on the number of Medicaid patients served. HHS has issued a comprehensive set of instructions for submitting an application through the application portal.

Before applying through the Enhanced Provider Relief Fund Payment Portal, applicants should:

In addition, DHS encourages Medicaid/CHIP providers to carefully review the Medicaid Relief Fund Payment Terms and Conditions with their attorneys and accountants on the appropriate use of and questions about CARES Act Provider Relief Funds.

Contact your division’s policy director if you have any questions.

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SAMHSA is committed to providing regular training and technical assistance (TTA) on matters related to the mental and substance use disorder fields as they deal with COVID-19. Their TTA programs are delivering great resources during this time. View the updated available TTA resources to assist with the current situation.

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On June 9, 2020, the US Department of Health and Human Services (HHS) announced the distribution of approximately $15 billion from the Provider Relief Fund to eligible providers that participate in state Medicaid and Children’s Health Insurance Program (CHIP) and have not received a payment from the Provider Relief Fund General Distribution. The payment to each provider will be approximately 2 percent of reported gross revenue from patient care; the final amount each provider receives will be determined after the data is submitted. HHS has developed the Provider Relief Fund: Medicaid and CHIP Provider Distribution Fact Sheet to assist providers with application for the funds.

Download the Medicaid Provider Distribution Instructions and Medicaid Provider Distribution Application Form from this web page. Applications must be submitted by August 3, 2020.

Please visit this website for eligibility requirements, Terms and Conditions, Frequently Asked Questions (FAQs), and a recording of past webinars on the application process. For additional information, please call the provider support line at 866-569-3522; for TTY dial 711. Hours of operation are 7 am to 10 pm Central Time, Monday through Friday. Service staff members are available to provide real-time technical assistance, as well as service and payment support.

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