In an effort to become more aware of, and knowledgeable about, specific measures to consider improving the quality, consistency, and effectiveness of the Office of Long-Term Living’s (OLTL) application and enrollment procedure, the Department of Human Services (DHS) has issued a Request for Information (RFI). The RFI will be used to gather information and input concerning the application and enrollment services for the beneficiaries of two Medical Assistance (MA) managed care programs, four 1915(c) MA home and community-based services (HCBS) waiver programs, and a state-funded program, all administered by OLTL.

Specifically, the RFI seeks information to assist DHS in determining how it may improve its LTSS application and enrollment process, including services provided by the OLTL Independent Enrollment Broker (IEB) to individuals who apply for and enroll in the Community HealthChoices (CHC) Program, the Pennsylvania Living Independence for the Elderly Program (LIFE), the Aging Waiver, the Attendant Care Waiver, the Independence Waiver and the OBRA Waiver, and the state-funded Act 150 Attendant Care Program.

DHS is requesting that all responses to the RFI be submitted by 12:00 pm on April 22, 2019. Responses must be submitted electronically to this email account with “OLTL Application and Enrollment Services RFI” in the email subject line. RCPA will establish a work group to review the RFI and compile comments to be submitted by the required deadline.