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behavioral health

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Register Today for the Pennsylvania Technology Innovation Luncheon
Thursday, January 12, 2023
11:00 am – 2:00 pm ET
777 E Park Drive, Harrisburg, PA 17111

Eleos Health invites all RCPA behavioral health provider members to participate in this informational, in-person session.

Let’s give frontline providers more: 

Eleos Health’s motto is more care, less ops. Our proprietary technology digitizes behavioral health conversations, tracks evidence-based care and reduces documentation work for providers by over 50%. We’re dedicated to giving providers the ability to focus more of their time on what they do best – caring for their clients.

During this luncheon, you’ll join a select group of Pennsylvania behavioral health leaders to discuss how innovative technology can help solve top workforce challenges and improve care.

Speakers will include Susan Blue, CEO & President of Community Services Group (CSG), Josh Cantwell, COO of GRAND Mental Health in Oklahoma, and Andrew Schmitt, LCSW, Director of Outpatient Services of Gaudenzia, Inc., who will share how they approach technology decisions and why they chose Eleos as a valued partner.

GRAND’s efforts to tech-enable their providers were recently featured by the Philadelphia Citizen in the article “Ideas We Should Steal: A Comprehensive Approach to Mental Health Care.”

We’d love to have you join the conversation at this special event!

Attendees can expect to:

  • Discuss augmented intelligence technologies in behavioral health;
  • Identify new opportunities to address workforce challenges while also improving the client experience and care quality; and
  • Explore how Eleos Health CareOps Automation reduces admin work by 50%+.

Register here to participate.

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Photo by Markus Winkler on Unsplash

The Pennsylvania Independent Regulatory Review Commission (IRRC) has approved RCPA’s request to review the RCPA IBHS Regulatory Review Recommendations within the context of the current IBHS regulations.

The premise of the recommendations addresses the challenges and barriers IBHS providers have faced in creating the staffing infrastructures and meeting the burdensome operational protocols for regulatory compliance. The overreaching nature of the regulations, coupled with the impact of the pandemic, has caused great strain on an already depleted behavioral health workforce. These system stressors limit the ability to provide vital, quality services to children and families. Due to the prohibition for the use of waiting lists, it is difficult to capture the true number of children and families going without these essential services. We contend there are thousands of children across the Commonwealth with unmet treatment needs and written orders for IBHS services who await care.

The current lack of access to care is a result of the workforce crisis and operational requirements of implementing the regulations. We feel these access issues and children waiting for services are compelling reasons, in the interest of the public, to merit a review of the regulations. We have also provided these recommendations to OMHSAS, the HealthChoices BHMCOs, and leadership in the Pennsylvania General Assembly.

RCPA extends its gratitude to our members and those who have supported this process as well as the IRRC for their review. There is no current timeframe for the review, as there are many other, similar regulatory review requests on the docket. With that said, we remain vigilant in our efforts and seek partnership and collaboration with all stakeholders to address the current crisis.

If you have any questions, please contact RCPA Mental Health Policy Director Jim Sharp.

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Register Today for the Pennsylvania Technology Innovation Luncheon
Thursday, January 12, 2023
11:00 am – 2:00 pm ET
777 E Park Drive, Harrisburg, PA 17111

Eleos Health invites all RCPA behavioral health provider members to participate in this informational, in-person session.

Let’s give frontline providers more: 

Eleos Health’s motto is more care, less ops. Our proprietary technology digitizes behavioral health conversations, tracks evidence-based care and reduces documentation work for providers by over 50%. We’re dedicated to giving providers the ability to focus more of their time on what they do best – caring for their clients.

During this luncheon, you’ll join a select group of Pennsylvania behavioral health leaders to discuss how innovative technology can help solve top workforce challenges and improve care.

Speakers will include Susan Blue, CEO & President of Community Services Group (CSG), Josh Cantwell, COO of GRAND Mental Health in Oklahoma, and Andrew Schmitt, LCSW, Director of Outpatient Services of Gaudenzia, Inc., who will share how they approach technology decisions and why they chose Eleos as a valued partner.

GRAND’s efforts to tech-enable their providers were recently featured by the Philadelphia Citizen in the article “Ideas We Should Steal: A Comprehensive Approach to Mental Health Care.”

We’d love to have you join the conversation at this special event!

Attendees can expect to:

  • Discuss augmented intelligence technologies in behavioral health;
  • Identify new opportunities to address workforce challenges while also improving the client experience and care quality; and
  • Explore how Eleos Health CareOps Automation reduces admin work by 50%+.

Register here to participate.

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Photo by Markus Winkler from Pexels

Message from OPEN MINDS
Qualifacts & Woods Services Partner to Coordinate Care Across Primary Care, Behavioral, Residential & Community Services
December 15, 2022

Qualifacts is working with Woods System of Care to meet their expanding care needs, by integrating primary and specialty healthcare workflows from its InSync Electronic Healthcare Record (EHR) platform with its CareLogic EHR platform. This open architecture and configurable solution will replace an existing-closed system being used by Woods today, and substantially improve the coordination of activities across systems and services, including external referrals.

Enhancement to the CareLogic EHR for Woods creates three major operational improvements:

  • It will enhance Woods Services’ deployment of a system of care by combining records from the numerous disciplines that are involved in the individual’s care into a “single-view” record of all relevant determinants of health.
  • It will enable medical, psychiatric, and behavioral care providers to streamline a plan of coordinated care.
  • It will allow Woods Services to more efficiently extract clinical data that allows the organization to follow trends and opportunities in a cohort of individuals.

By keeping information in one location, duplication of records can be avoided. More importantly, the data will help to show how the integrated care system in Pennsylvania and New Jersey, as well as the Woods System of Care, are saving the government millions of dollars in Medicaid and Medicare.

According to a Woods Services representative, Woods Services initially identified the need for a records system that could be accessed by primary care, behavioral care, and residential services.

Qualifacts was uniquely positioned to leverage two of its leading EHR platforms to ensure Woods System of Care partners could easily support and coordinate across the full spectrum of services they provide. Woods Services expects to work closely with Qualifacts during rollout and anticipates significant savings through the partnership.

Woods System of Care/Woods Services is a non-profit, life cycle care management and advocacy organization for people with intellectual/developmental disability (I/DD), behavioral, child welfare, and brain trauma who have complex medical and behavioral health care needs. The organization was founded in 1913 in Pennsylvania and over time has grown to include six affiliates serving Pennsylvania and New Jersey: Abilities of Northwest Jersey; Allies, Inc.; Archway Programs; Legacy Treatment Services; Tabor Services; and Woods Community at Brian’s House. In total, the Woods System of Care/Woods Services serves more than 22,000 children and adults. Its service lines include comprehensive, and integrated health, education, housing, workforce, behavioral health, and case management services. Woods supports its affiliates by providing a population health management strategy, which includes the integration of primary and specialty medical care with behavioral health.

Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts’ comprehensive portfolio, including the CareLogic®, Credible™, and InSync® platforms, spans and serves the entire behavioral health, rehabilitative and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,400 customers representing 75,000 providers serving more than six million patients. Qualifacts was recognized in the 2022 Best in KLAS: Software and Services report as having the #1 and #2 ranked Behavioral Health EHR solutions, with its Credible and CareLogic platforms, respectively.

OPEN MINDS last reported on Woods Services in the following articles:

OPEN MINDS last reported on Qualifacts in “Following InSync Acquisition, Qualifacts + Credible Rebrands As Qualifacts,” which published on March 25, 2022

For more information, contact:

  • Steve Kolesk, M.D., Chief Medical Officer, Woods System of Care/Woods Services, Post Office Box 36, Langhorne, Pennsylvania 19047-0036; 215-750-4000; Email; Website
  • Roy Leitstein, Executive Vice President, Behavioral Health and President, and Chief Executive Officer, Legacy Treatment Services, 1289 Route 38 West, Suite 203, Hainesport, New Jersey 08036; 609-267-5656; Email; Website
  • Tine Hansen-Turton, President and Chief Executive Officer, Woods System of Care, Post Office Box 36, Langhorne, Pennsylvania 19047-0036; Email; Website
  • Eileen Fox, Manager of Clinical Systems, Woods Services, Post Office Box 36, Langhorne, Pennsylvania 19047-0036; Email; Website

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On behalf of the RCPA IBHS Providers and the children and families of Pennsylvania, RCPA has requested the Independent Regulatory Review Commission (IRRC) to reopen for review Regulation #14-546: Intensive Behavioral Health Services, based on section 8.1 of the Regulatory Review Act (71 P.S. § 745.8a).

The premise of our recommendations addresses the challenges and barriers IBHS providers have faced in creating the staffing infrastructures and meeting the burdensome operational protocols for regulatory compliance. The overreaching nature of the regulations, coupled with the impact of the pandemic, has caused great strain on an already depleted behavioral health workforce. These system stressors limit the ability to provide vital, quality services to children and families. Due to the prohibition for the use of waiting lists, it is difficult to capture the true number of children and families going without these essential services. We contend there are thousands of children across the Commonwealth with unmet treatment needs and written orders for IBHS services who await care.

The current lack of access to care is a result of the workforce crisis and operational requirements of implementing the regulations. We feel these access issues and children waiting for services are compelling reasons, in the interest of the public, to merit a review of the regulations.

The COVID-19 DHS regulatory flexibilities provided initial relief for providers, and OMHSAS continues to offer waivers to agencies experiencing critical staffing shortages. Providers are grateful for these temporary solutions; however, these waivers do not address the long-term impacts of the current regulatory requirements. Providers continue to struggle to hire qualified staff and contend with burdensome operational requirements, many of which negatively contribute to the efficiency of care delivery.

The expressed purpose of the IBHS regulations was to ensure access to quality care in a consistent and efficient manner. Conversely, the result has been a labyrinth of regulatory and operational interpretations, differentiated reimbursement for the same services, and a human services workforce crisis with no upcoming relief.

RCPA would like to thank the members of the RCPA IBHS Steering Committee for their commitment to conduct the review and the Commission for their willingness to consider this request. We believe these recommendations, if implemented, can address the barriers identified without compromising the original vision for high-quality services and broad access to care.

At last correspondence, the IRRC is in receipt of the recommendations. We will be providing a copy to the Office of Mental Health and Substance Abuse Services (OMHSAS), as requested by the Commission. We will continue to keep members apprised of the review process. If you have further questions, please contact RCPA Policy Director Jim Sharp.

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