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DHS

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Providers who hold a license to operate a facility licensed by the Pennsylvania Department of Human Services (DHS) are being notified of a change to the Civil Rights Compliance process. There is a new Civil Rights Compliance form when submitting a new licensing application as well as a new Civil Rights Compliance Renewal form when submitting a licensing renewal application.

Entities seeking a new license will utilize a Civil Rights Compliance (CRC) form (HS2126). The prior Civil Rights Compliance (CRC) form is now obsolete and will be returned back to providers. This form must be included in the packet submitted as part of any new license request. The new application, supporting documents, and CRC form must be emailed to the DHS office that issues your license; the email address can be found in the chart below.

Entities licensed by OCDEL or ODP who use CLS or PELICAN to submit new applications must submit the form by email. The CRC forms are not part of the electronic CLS/PELICAN new application process. The updated CRC form for new applications can be found on the DHS website under the “Application for License” page.

For licensing renewals, a licensee will now submit a CRC Renewal form (HS 2125). The prior Attestation form is now obsolete and will be returned back to providers. The renewal form must be submitted as part of a renewal licensing application, and the renewal notice will still be sent out 130 days prior to expiration. The renewal application must be emailed to the DHS office that issues your license; the email address can be found in the chart below.

Entities licensed by OCDEL or ODP who use CLS or PELICAN to submit renewal applications must submit the renewal by email. The renewal is not part of the electronic CLS/PELICAN renewal application process. The CRC form for can be found on the DHS website under the “Application for License” page.

Previously, the DHS Bureau of Equal Opportunity (BEO) would issue you a letter verifying that you are compliant with applicable civil rights laws. With the new process, a letter from BEO will no longer be sent out to licensed entities. Instead, the issuance of the new license or renewal license will indicate that your CRC form or renewal form submission was approved. If there are issues or questions on the submitted CRC or renewal form, a staff member from BEO or DHS will contact you.

If your license is issued by… Submit your application AND your CRC form (if new license)
or  CRC Renewal (if license renewal) to:
The Bureau of Human Services Licensing (Renewals) – PCH & ALR [email protected]
For NEW applications for Personal Care Homes or Assisted Living Residences Send the application, supporting documents, Civil Rights Compliance Form (HS2126) and the application fee, check or money order payable to DHS to:

Via USPS:                              Or via courier:

DHS/BHSL                                 DHS/BHSL

Room 623                                  Health & Human Services Bldg.

PO Box 2675                              Rm 623

Harrisburg, PA 17105-2675        625 Forster Street

Harrisburg, PA 17120
The Office of Children, Youth, and Families [email protected]
The Office of Mental Health and Substance Abuse Services [email protected]
The Office of Developmental Programs* [email protected]
The Office of Child Development and Early Learning* Child care providers should include their MPI number in the subject line and email the appropriate regional office:  

Northeast Region:

[email protected]

Central Region:

[email protected]

Counties: Dauphin, Cumberland,

Lancaster, York, Adams, Lebanon and York

[email protected]

Counties: Snyder, Perry, Juniata, Centre, Mifflin, Tioga, Lycoming, Northumberland, Union and Clinton

South Region:

[email protected]
Western Region:

[email protected]

Counties: Allegheny, Armstrong, Beaver, Butler, Cameron, Clarion, Clearfield, Crawford, Elk, Erie, Fayette, Forest, Greene, Indiana, Jefferson, Lawrence, McKean, Mercer, Potter, Venango, Warren, Washington and Westmoreland

[email protected]

Counties: Bedford, Blair, Cambria, Franklin, Fulton, Huntingdon and Somerset

*Licensees who use CLS or PELICAN to submit renewal applications must submit the renewal by email. The renewal is not part of the electronic CLS/PELICAN renewal application process.

The new process is effective on Tuesday, October 1, 2024. Existing licensees and applicants must begin following the new process on or before that date.

If you have any questions about the new process, please contact the applicable DHS office, DHS Human Services Licensing Office at 717-705-0383, or, if your facility is a childcare facility, please reach the Office of Development and Early Learning (OCDEL) at Western Region 1-800-222-2149, Central Region (Harrisburg) at 1-800-222-2117, Northeast Region (Scranton) at 1-800-222-2108, or Southeast Region (North & South) at 1-800-346-2929.

If you have any questions or need assistance with the completion of your civil rights compliance application, please contact Bureau of Equal Opportunity Licensing office at 717-787-1579 or electronically.

Thank you for your commitment to protecting the rights of Pennsylvania’s most vulnerable citizens. If you have any additional questions, please contact your respective RCPA Policy Director.

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Intellectual Disability/Autism (ID/A) Waiver Amendments Effective January 1, 2025

Audience: All Stakeholders
Date: October 30, 2024, 11:00 am – 12:00 pm
Register Here

The Centers for Medicare and Medicaid Services (CMS) approved amendments to the Consolidated, Community Living, and Person/Family Directed Support Waivers (ID/A Waivers) effective January 1, 2025. This webinar will provide a general overview of the changes made in the ID/A waivers. There will be time during the session for presenters to answer questions submitted by participants during the webinar.

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Photo by Glenn Carstens-Peters on Unsplash

The Office of Long-Term Living (OLTL) recently released a reminder to ensure that all agencies have correct contact information on file with them in accordance with § 52.14 (j)(1) (related to ongoing responsibilities of providers), which states that a provider shall notify the Department of Human Services’ (DHS) OLTL at least 30-days prior to changes in the provider’s address, telephone number, fax number, email address, provider name change, or provider’s designated contact person.

Additionally, it is imperative that the participant’s designated service coordinator’s correct information is included in the Home and Community Services Information System (HCSIS). Please ensure that the correct service coordinator’s (SC) name and contact information are accurate on each Individual Service Plan (ISP) assigned to them. OLTL uses this information to contact providers for many reasons specific to your agency, and it is important that members of their team have accurate information, as some of these contacts require immediate follow-up.

Please verify that your agency and staff member contact information is accurate and correct in HCSIS and PROMISe™ no later than 30 Days from Notice. If changes are needed to the SC and/or SC Supervisor contact on the Caseload Facesheet page, work with your agency’s designated Business Partner Administrator (BPA) and SC Supervisors to make the applicable changes to your agency’s caseload. If you are unsure of how to make those changes, all training materials are located in the HCSIS Learning Management System (LMS). If you do not have access to LMS, please contact your agency’s BPA.

To update your information with OLTL, complete the Change of Information form and send the completed form and any required supporting documents electronically.

If you have any questions regarding this communication, please contact the Division of Provider Operations, Enrollment and Certification Section inbox or call 800-932-0939, Option 1, Monday through Friday, 9:00 am – 12:00 pm and 1:00 pm – 4:00 pm.

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The Pennsylvania Independent Regulatory Review Commission (IRRC) has completed their review of existing Intensive Behavioral Health Services (IBHS) regulations codified at 55PA. Code chapters 1155 and 5240, as requested by the RCPA IBHS Steering Committee.

The RCPA IBHS Regulatory Reform Recommendations, submitted on November 29, 2022, requested the commission to review the IBHS regulations under section 8.1 of the Regulatory Review Act, which provides that the commission may review any existing regulation which has been an effect for at least three years.

The commission has noted the burden placed on providers by the Department of Human Services regulation, but while they appreciated our concerns, the commission’s role is to determine whether existing regulations, as a whole, remain in the public interest. In the commission review letter, they determined that further action by the commission is not warranted in this matter.

We have been in contact with OMHSAS throughout this two-year period, and the commission provided the department with guidance as part of the review process. Despite the ruling from the IRRC, OMHSAS has agreed that they will reopen the IBHS for review as announced by OMHSAS Deputy Secretary Jennifer Smith at the RCPA Conference last week. RCPA will be reviewing the recommendations to calibrate those areas that continue to create barriers to access that have arisen since the recommendations created in the Fall of 2022.

If you have any questions, please contact RCPA COO and Policy Director Jim Sharp.

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The Pennsylvania Department of Human Services (DHS) Office of Mental Health and Substance Abuse Services (OMHSAS) will be holding quarterly public meetings for anyone interested in discussing the topic of peer support services (PSS) working in the mental health realm. These meetings will provide a regularly scheduled opportunity for OMHSAS representatives to give PSS updates and information as well as answer questions and obtain essential insight and feedback from stakeholders.

The first quarterly meeting will be held on October 8, 2024, at 9:00 am – 10:00 am. The TEAMS meeting link is available here. Going forward, these meetings will be held on the second Tuesday in the months of January, April, July, and October 2025. Attendees will receive general updates and discussion topics OMHSAS will send ahead of time. Meeting links will also be provided in advance of each meeting.

Recommendations for agenda topics or questions can be submitted via email and must be submitted at least two weeks prior to the meeting date. The email account will be monitored, and the sender will receive a reply if more information is needed. Responses will not be provided if additional information is not needed.

If you or your colleagues would like to be added to an OMHSAS Listserv to receive the quarterly invitations, please go to the Listserv DHS website, then select the “join or leave the list” link.

Meeting Dates:

  • Tuesday, October 8, 2024, 9:00 am
    • Topic: Introductions, Welcome, & OMHSAS Updates
  • Tuesday, January 14, 2025, 9:00 am
    • Agenda Topics Due December 30, 2024
  • Tuesday, April 8, 2025, 9:00 am
    • Agenda Topics Due March 25, 2025
  • Tuesday, July 8, 2025, 9:00 am
    • Agenda Topics Due June 24, 2025
  • Tuesday, October 14, 2025, 9:00 am
    • Agenda Topics Due September 30, 2025

OMHSAS is open to ideas and suggestions on maximizing the effectiveness of these meetings.

These quarterly meetings are not a replacement for the Mental Health Planning Council quarterly meetings. Those meetings will continue in addition to these newly established meetings.

OMHSAS appreciates your review and hope you will join them for these PSS discussions. Questions pertaining to these meetings should be submitted via email.

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The 2024 RCPA Conference Embracing Challenges, Empowering Success will be certain to educate and inspire all attendees when it comes to thinking about the challenges in health and human services. Online registration closes next Friday, Sept. 13, meaning time is running out on reserving your seat and seeing our impressive lineup of speakers. View our keynote and plenary speaker schedule below, which promises a wide variety of topics and lively discussions.

Tuesday, Sept. 24:

  • Listen to a Pennsylvania State of the State from DHS Secretary Val Arkoosh, which will touch on key topics such as performance-based contracting and telehealth.

  • Learn about data modernization and implementing AI/ML-enabled Cloud technology with Carlos Rivero of AWS.

Wednesday, Sept. 25:

  • Hear from Lee Yaiva of Scottsdale (AZ) Recovery Center as he openly speaks on addiction treatment and navigating recovery as a Native American.

  • Raise your awareness of human trafficking and its impacts with Amy Thurston and Melissa Knechel of Hope Inspire Love.

Thursday, Sept. 26:

  • Fan favorite Michael Cohen returns to declare how employers can set themselves apart by going above and beyond the status quo.

  • National updates will be provided from RCPA’s Association Partners the National Council for Mental Wellbeing and ANCOR, featuring Reyna Taylor and Donna Martin, respectively.

Friday, Sept. 27:

  • Craig Dietz, who was born without limbs, will round out our conference on a high, humorous, and heartening note with tips on finding your inner potential and challenging yourself.
Register Here for the 2024 RCPA Conference 

Contact Carol Ferenz, Conference Coordinator, or RCPA with any questions. We look forward to seeing you at the Hershey Lodge!

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The Office of Developmental Programs (ODP) has announced the release of the 2022-23 Employment First report. ODP believes that all people with an intellectual disability and/or autism must be encouraged to pursue their vision for an everyday life, which may include working in competitive integrated employment. Competitive integrated employment offers a person an opportunity to achieve economic independence, build self-confidence, enhance self-determination, and meet new people while building new skills. The Everyday Lives: Values in Action publication, developed by the ODP Information Sharing and Advisory Committee (ISAC) which includes self-advocates, reads, “Employment is a centerpiece of adulthood and must be available for every person. The benefits of employment for people with disabilities are significant and are the same as for people without disabilities.” This report serves as an update to all stakeholders on the progress that has been made to support individuals served by ODP on finding and maintaining competitive integrated employment.

Access the 2022-23 Employment First report here. This document can also be found by visiting the MyODP Employment Home page.

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Shot of a smiling little boy sitting in a white chair and holding his teddy bear while talking to a child psychologist

The Pennsylvania Department of Human Services (DHS) has announced the Second Annual Pediatric Capacity Building Institute (PCBI). PCBI is a unique, interactive, educational experience that will occur over a nine-month period (March 2025 – November 2025). DHS will bring speakers to engage participants in a wide range of topics designed to better support children and families with complex needs across the Commonwealth. Topics include infant mental health, leading through change, multi-systemic planning, impact of trauma on children and families, vicarious trauma among professionals, and expressive therapies.

PCBI will incorporate the voices and experience of the children and families using these supports and services at every juncture. PCBI is open to professionals across systems with an interest in learning more about supporting children with complex needs and system change.

A formal invitation with additional details and an interest survey will be distributed on September 11, 2024, and an informational webinar will be held on September 12, 2024. Each person must complete the PCBI Year 2 Interest Survey by October 9 to express interest and confirm their ability to attend all sessions.

There are a limited number of spaces available for participants. Persons submitting an interest survey will be notified through email by November 1, 2024, as to their admission status.

Please register for the Pediatric Capacity Building Institute Informational webinar on September 12, 2024, at 10:00 am EDT. After registering, you will receive a confirmation email containing information about joining the webinar.

RCPA will send additional information on the survey as it becomes available.

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