The Department of Health (Department) has received questions and requests for guidance from hospitals, health systems, and their representatives on their responses to Coronavirus Disease-2019 (COVID-19) and whether measures being implemented or contemplated are compliant with the statutory and regulatory requirements under the jurisdiction of the Department.

In a document released May 12, 2020, the Department’s guidance includes the following language regarding visitor policies:

The Department strongly encourages that a hospital’s visitor policy allow for a patient support person at the patient’s bedside for patients in labor and delivery; pediatric patients; and patients for whom the hospital determines a support person is essential to the care of the patient, including patients with intellectual and/or developmental disabilities and patients with cognitive impairments such as dementia. Hospitals do not need the Department’s approval to implement a new visitor policy in response to COVID-19.