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Webinar

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Tuesday, December 9, 2025
Start time: 10:00 am
End time: 2:30 pm
Break: 12:00 pm – 1:10 pm

This meeting will be virtual via Zoom with on-site access at Pennsylvania Training and Technical Assistance Network (6340 Flank Drive, Harrisburg, PA 17112). The public is invited to attend or register for this meeting using this link.

Note: The public Zoom link requires Webinar registration prior to meeting access.

CART and sign language interpreters will be available during this meeting. Those using a screen reader can connect here. Additional auxiliary aids and services are available upon request to individuals with disabilities. Please email the State Board Resource Account.

The agenda for this meeting can be found on the State Board’s web page. Anyone who would like to make public comment prior to the meeting may submit their comments via email.

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Healing Hands — A Collaborative Approach to Treating Pediatric Hand Burns
Monday, December 8, 2025 
2:00 pm – 3:00 pm EST; 1:00 pm – 2:00 pm CST;
12:00 pm – 1:00 pm MST; 11:00 am – 12:00 pm PST
Register HerePresenter Bios:

Hannah Gift, OTR/L, CHT, COMT UE, CEAS
Hannah Gift is an occupational therapist and certified hand therapist at St. Louis Children’s Hospital in St. Louis, Missouri. Her primary role is providing upper extremity rehabilitation for pediatric patients with acquired, traumatic, and congenital conditions; she also serves on a team specializing in complex pain and neurological disorders. Hannah previously served on the American Society of Hand Therapists (ASHT) board of directors in roles including Education Division Director and Board Member at Large, and she has taught live and virtual education courses for Select Medical, ASHT, and other local and national organizations.

Jennifer Seigel, RN, CPNP, CWCN
Jennifer Seigel is a Pediatric Nurse Practitioner at WashU at St. Louis Children’s Hospital. She works in the Pediatric Surgery Department and has specialized in burn recovery and wound care for 25 years. St. Louis Children’s Hospital is a level 1 trauma hospital and sees several hundred burn patients per year through both their inpatient and outpatient departments. Jennifer has authored textbook chapters on burn care and often lectures on the topic. She enjoys caring for children and their families in the St. Louis Children’s Hospital burn wound unit called PAWS: Pediatric Acute Wound Service.

Objectives: Following this course, the learner will:

  • Describe 2 common mechanisms of pediatric hand burns and their implications for wound depth and tissue involvement;
  • Differentiate between the grades of burn injury to guide appropriate medical and rehabilitation interventions;
  • Identify the correct position of an orthosis based on the location of the hand burn; and
  • Discuss the purpose of pressure garments and other scar management techniques in improving functional outcomes for pediatric patients.

Audience: This webinar is intended for all interested members of the rehabilitation team.

Level: Beginner-Intermediate

Certificate of Attendance: Certificates of attendance are available for all attendees. No CEs are provided for this course.

Complimentary webinars are a benefit of membership in IPRC/RCPA. The registration fee for non-members is $179. Not a member yet? Consider joining today.

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Message from the Office of Developmental Programs:

The Office of Developmental Programs is excited to announce the launch of a new Provider Innovation Series — an exclusive opportunity for the Provider community to showcase and be recognized for their innovations, new and ongoing, in support of the everyday lives of those we serve. We believe in the power of peer learning and support, and we look forward to showcasing your innovative practices that drive quality.

This exciting new series will premiere during the Everyday Lives conference (May 12–14, 2026), as selected Providers will have the opportunity to join ODP’s Director of Training & Communications, Rochelle Troutman, to present their innovative program, policy, or practice to their peers.

Presenters will also be celebrated for their innovation and leadership in the field with a showcase on MyODP News, a certificate of appreciation, and a digital badge, which can be added to email signatures and displayed on their website and social media.

Join Rochelle Troutman, along with ODP’s Deputy Secretary, Kristin Ahrens for an informational webinar to learn more about this opportunity on December 2 from 9:00 am – 9:30 am EST. The webinar will be recorded and made available on MyODP. Selected presenter(s) will be announced in early February and will receive support as they prepare.

Register for the Informational Webinar

Don’t miss this opportunity to demonstrate your impact! We encourage all Provider organizations, large and small, to consider what innovations they may like to share, and look forward to both learning more about — and sharing with others — your innovative work!

Proposals will be accepted from December 1 — January 5. ODP will select providers to present based on the provider’s innovative practices, and encourages providers to use ISAC Recommendations and Strategies to identify areas of innovation.

To submit an application, please complete the survey.

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Businessman and team work using a Laptop Computer with Webinar E-business Browsing Connection and cloud online technology webcast concept, business concept

From Chaos to Clarity: How Human Service Leaders Bring Order to Oversight
Tuesday, December 9, 2025
12:00 pm ET
Register Here

Keeping up with inspections and licensing requirements can feel like an endless chase — especially when each site or program has its own system. Many organizations are finding new ways to bring structure, visibility, and calm to these responsibilities, even with limited resources.

Join us on Tuesday, December 9, 2025, at 12:00 pm ET for From Chaos to Clarity: How Human Service Leaders Bring Order to Oversight, a live webinar co-hosted by RCPA and PUPS Software. This session brings together leaders for an open, practical conversation about streamlining inspections, licensing, and operational readiness.

Featured Panelists:

  • Jim Sharp, Chief Operating Officer & Director of Mental Health Services, RCPA
  • Savannah David, Service Director – ID/A NE Region, Step By Step, Inc.
  • Morgan Gerety, Director of Maintenance, Caring, Inc.

We’ll talk about:

  • Practical steps to bring consistency and visibility to inspections and licensing;
  • How to move from paper and spreadsheets to digital processes without overwhelming your team;
  • Real examples of accountability and readiness in action; and
  • Lessons learned from organizations that replaced annual scrambles with steady progress.

Whether your team is just getting started or already modernizing oversight, you will walk away with useful ideas, peer insights, and tools to support your next steps.

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Insight to Impact: How CHE Behavioral Health Services Uses Dashboards for Real-World Outcomes
Featuring: CHE Behavioral Health Services & Qualifacts
Wednesday, December 3, 2025
1:00 pm ET; 12:00 pm CST
Register Here

In just over a year, CHE Behavioral Health Services leveraged Qualifacts’s modern Business Intelligence (BI) solution — an integrated data and analytics visualization platform delivering critical insights — to revolutionize its operations. The result? Improved financial performance, reduced denials, enhanced provider productivity, and board-ready reporting.

Join this webinar to see how CHE scaled dashboards across 11 states, built role-specific dashboards and reports, and turned data into meaningful, motivating narratives.

This webinar will:

  • Unpack the organizational challenges that led CHE to stand up a modern BI solution.
  • Learn the strategies CHE deployed to turn dashboards into decisions, with a focus on how CHE tracks clinical outcomes and quality assurance.
  • Show how role-based dashboards track productivity, incomplete visits, and more — giving regional managers and providers shared visibility.
  • Reveal what’s next for CHE and review best practices for behavioral health organizations looking to build a data-driven culture.

Featured Speakers:

Delnaz Moran
Chief Operating Officer, CHE Behavioral Health Services
Delnaz develops CHE’s overarching business strategy and implements workflows and resource allocation models that drive growth, operational excellence, and clinical impact. Her experience spans leadership roles across healthcare operations, behavioral health, and applied behavior analysis — each focused on improving access and outcomes for vulnerable populations.

Rich Rose
Senior Business Intelligence Consultant, Qualifacts
With nearly 30 years of experience in Quality and Compliance, Rich began his career with the Indian Health Service before leading quality improvement and compliance at an Oregon behavioral health program. Today, he helps organizations leverage Qualifacts’s BI tools to track outcomes and transform data into decision-making power.

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An upgrade to the MyODP LMS is scheduled to begin at 10:00 pm today, Monday, November 24, 2025. This outage will impact all training courses currently available on MyODP. All users should complete any lesson modules, quizzes, or exams and be logged out of any training or courses by 10:00 pm or their progress may be lost. Overall course progress and all course completions will be saved. Please plan accordingly for all your training needs for the week of November 24, 2025 – December 2, 2025. It is planned that MyODP will be available by 12:00 pm on December 2.

Please see ODP Announcement 25-100 for additional details regarding the upgrade.

Registration is now available to attend a walkthrough of the MyODP Upgrade and Enhancements. ODP will show visual changes to the LMS, enhancements, and the new MyLearning Transcript report that is now available. The Transcript report will be the primary record of course completion for MyODP coursework.

The walkthrough will be held on Tuesday, December 9 from 2:00 pm – 3:00 pm. Please visit here to register. There are a limited number of seats available; however, the session will be recorded and will be available on MyODP shortly after the live session concludes. View ODP Announcement 25-104 for further details.

For questions regarding registration for the webinar, please contact ODP Outreach via email.

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The final agenda for the Long-Term Services and Supports (LTSS) Subcommittee meeting on December 3, 2025, has been released. As a reminder, this meeting will be conducted via webinar and remote streaming only and will take place from 10:00 am – 1:00 pm. Register here to attend. The conference line for the meeting: 1 (415) 655-0052 PIN: 883-556-407#

Comments and questions may be sent electronically.

Remote streaming is available here.

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Waiver 101: What is a Waiver, and What Does It Do?
December 4, 2025
5:30 pm – 7:00 pm
Register Here

The Office of Developmental Programs (ODP) invites individuals with intellectual disabilities and/or autism (ID/A) and their families to join in a virtual discussion with members of the Division of Policy and Program Innovation. These sessions are informal, meaning the conversation will not be recorded, and rules will be set before the session starts to ensure everyone feels comfortable and safe to provide questions and comments. The session will be held through Microsoft Teams.

Please note: This event is being held only for individuals and family members; this is not an event for someone who is only a professional.

What Will Be Covered?

ODP staff will provide an overview of the ID/A Centers for Medicaid and Medicare (CMS) waivers available in Pennsylvania. This session will consist of a brief history of ID/A services in PA, what ODP is, and how the “waivers” came to exist and their purpose. The session will also include time to explore the Department of Human Services’ (DHS) and ODP’s websites for this information.

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Businessman and team work using a Laptop Computer with Webinar E-business Browsing Connection and cloud online technology webcast concept, business concept

From Chaos to Clarity: How Human Service Leaders Bring Order to Oversight
Tuesday, December 9, 2025
12:00 pm ET
Register Here

Keeping up with inspections and licensing requirements can feel like an endless chase — especially when each site or program has its own system. Many organizations are finding new ways to bring structure, visibility, and calm to these responsibilities, even with limited resources.

Join us on Tuesday, December 9, 2025, at 12:00 pm ET for From Chaos to Clarity: How Human Service Leaders Bring Order to Oversight, a live webinar co-hosted by RCPA and PUPS Software. This session brings together leaders for an open, practical conversation about streamlining inspections, licensing, and operational readiness.

Featured Panelists:

  • Jim Sharp, Chief Operating Officer & Director of Mental Health Services, RCPA
  • Savannah David, Service Director – ID/A NE Region, Step By Step, Inc.
  • Morgan Gerety, Director of Maintenance, Caring, Inc.

We’ll talk about:

  • Practical steps to bring consistency and visibility to inspections and licensing;
  • How to move from paper and spreadsheets to digital processes without overwhelming your team;
  • Real examples of accountability and readiness in action; and
  • Lessons learned from organizations that replaced annual scrambles with steady progress.

Whether your team is just getting started or already modernizing oversight, you will walk away with useful ideas, peer insights, and tools to support your next steps.

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Evolving Legal Considerations of DEI: What Employers Need to Know
Thursday, November 20, 2025
12:00 pm – 12:30 pm
Register Here

About this event:
As the legal and political landscape continues to shift, employers are facing new pressure to balance inclusion goals with compliance requirements.

In this 30-minute live session, attorneys from Diversity Resources’ partner firm Epstein Becker Green will unpack what is changing, what remains protected, and how organizations can move forward with confidence.

You will gain from this webinar:

  • A clearer understanding of executive orders and their impact on employers;
  • Practical steps to stay compliant while maintaining inclusive practices; and
  • Guidance on how to navigate growing uncertainty around DEI initiatives.

This session will not be recorded to allow for open, candid discussion.

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