RCPA Invites You to Learn About Current Threats to Section 504 of the Rehabilitation Act of 1973
Webinar
Youth and Family Training Institute Presents Family Driven Team Approaches Webinar
The Office of Mental Health and Substance Abuse Services (OMHSAS) has announced an upcoming learning opportunity from the Youth and Family Training Institute (YFTI) that may be valuable to workforce, providers, educators, and anyone supporting children, youth, and families.
On February 18, 2026, from 12:00 pm – 1:30 pm, YFTI will host Foundations of Family Driven Teaming Approaches, a free webinar designed to strengthen understanding of how to partner with families in meaningful, collaborative, and effective ways.
This session will introduce participants to:
- The building blocks of Family Driven Teaming;
- Core Wraparound principles and skills that guide this teaming approach;
- The intentional process of transitioning responsibility to the youth/family and the progression from coordination to collaboration, to cheering on within a team; and
- The importance of building a team to plan for complex needs.
Family Driven Teaming places the family’s voice, culture, and priorities at the center of planning and decision making. This approach strengthens engagement, improves outcomes, and helps families build sustainable skills and relationships beyond formal services.
Register for Foundations of Family Driven Teaming Approaches
Questions and comments can be sent electronically.
Strengthening Workforce Retention in Behavioral Health, Community-Based, and Child Welfare Settings — Relias Webinar February 19
Registration for Rescheduled OMHSAS Stakeholder Webinar Now Open
The Office of Mental Health and Substance Abuse Services (OMHSAS) will be hosting their Stakeholder Webinar on Thursday, February 12, 2026, from 3:00 pm – 4:00 pm. Please register for the webinar here. After registering, you will receive a confirmation email containing information about joining the webinar.
For those that want to join via phone:
Call-in Number: +1 (562) 247-8321
Audio Access Code: 385-114-169
The meeting agenda can be found here.
OLTL Announces Upcoming PA ABLE Savings Program Webinar on February 25
The Pennsylvania Department of Human Services (DHS) Office of Long-Term Living (OLTL) has announced an upcoming webinar on the PA Achieving a Better Life Experience (ABLE) Savings program. This webinar is scheduled for February 25, 2026, from 12:00 pm – 1:00 pm. To participate in this webinar, register using this registration link.
A PA ABLE savings account gives individuals with qualified disabilities and their families and friends a tax-free way to save for a wide range of disability-related expenses while maintaining important benefits. The state and federal tax-free investment options are offered to encourage Eligible Individuals and their families to save private funds to support health, independence, and quality of life.
Some of the topics that will be discussed include eligibility requirements for opening a PA ABLE account, federal and state tax benefits of PA ABLE, and how a PA ABLE account interacts with current benefits. Additionally, information on the recent age eligibility expansion will be discussed.
OLTL Service Coordinators, Direct Service Providers, Community HealthChoices Managed Care Organization (CHC-MCO) staff, and any individuals who work in employment supports are strongly encouraged to participate in this webinar, as it will help them understand the PA ABLE Program and how it can benefit the OLTL participants they serve.
After registering, you will receive a confirmation email containing information about joining the webinar.
Questions regarding the webinar should be directed to Randy Loss, OLTL.
Webinar Regarding Updates to the PUNS Manual to Be Held February 11
This training will review updates to the PUNS Manual, outline changes to the Emergency Need criteria, and introduce the new PUNS Supplement Form (Emergency Need Use Only).
Who should attend?
- Administrative Entities (AE)
- Supports Coordination Organizations (SCO)
Date and Time:
February 11, 2026
1:00 pm – 2:30 pm
Free Member Webinar on PA Navigate Announced
LTSS Subcommittee February 4 Agenda, Meeting Link Released
The Office of Long-Term Living (OLTL) has released the agenda and call information for the February 4, 2026, Long-Term Services and Supports (LTSS) Subcommittee meeting. This meeting will be held via webinar/remote streaming only from 10:00 am – 1:00 pm.
Comments and questions for this meeting should be sent electronically.
The conference line for the meeting is:
Bridge Number: 1 (914) 614-3221 PIN: 938-224-090#
Webinar Link
Remote Streaming Link
For additional information about this meeting, visit the LTSS Subcommittee website.
From Chaos to Clarity: The Definitive Client Engagement Case Study — Webinar on January 28 With RCPA Member Qualifacts
From Chaos to Clarity: The Definitive Client Engagement Case Study
Date: Wednesday, January 28, 2026
Time: 12:00 pm CST / 1:00 pm EST
Featuring: Eastern Shore CSB & Qualifacts
Visit Here to Register
Behavioral health organizations are under increasing pressure to do more with less — reduce avoidable rework, improve access to care, and deliver a better client experience without adding staff. In this case-study webinar, Eastern Shore Community Services Board (CSB) shares how they turned fragmented processes into a streamlined, measurable client engagement strategy.
By implementing Qualifacts’ Client Engagement solutions, Eastern Shore CSB modernized intake, communication, and follow-up workflows — keeping care moving, reducing delays, and improving operational clarity across the organization.
Join this webinar to hear directly from the team at Eastern Shore CSB as they walk through what changed, how it changed, and the tangible impact on day-to-day operations.
In this webinar, we will:
- Break down the highest-friction steps in client workflows — including intake, communication, and billing readiness — and show how Eastern Shore standardized them;
- Explore how automated reminders and follow-ups created a consistent client engagement cadence that reduced no-shows and drop-offs;
- Demonstrate how integrated client portal and telehealth workflows expanded access without increasing headcount;
- Show how accelerating signatures and statements in-portal helped maintain billing momentum and avoid downstream delays; and
- Share practical takeaways behavioral health organizations can apply immediately to improve efficiency and client experience.
Featured Speakers
Stephen Hopkins
EHR Systems Administrator, Eastern Shore CSB
Stephen has been with Eastern Shore CSB for eight years and manages all EHR configuration, reporting, virtual care, and client engagement solutions. With a background in Information Technology, he has successfully led the organization’s use of Credible and Credible Client Experience Solutions — driving meaningful improvements in portal adoption, engagement, and telehealth delivery.
Sarah Taylor, RN
Product Specialist II, Qualifacts
Before joining Qualifacts, Sarah spent 16 years as a registered nurse supporting mental health clients across emergency, crisis stabilization, and in-home care settings. She brings hands-on clinical experience and deep implementation expertise to her role, helping organizations maximize the value of Qualifacts’ EHR and client engagement platforms.
Reminder for IPRC Follow-Up Webinar: A Deep Dive Into CARF’s NEW Standards for Disorders of Consciousness
Thursday, January 22, 2026
3:00 pm – 4:00 pm ET; 2:00 pm – 3:00 pm CT;
1:00 pm – 2:00 pm MT; 12:00 pm – 1:00 PT
Register Here
You asked, and we listened! Based on attendee feedback, IPRC is offering a follow-up presentation to pair with the information presented on January 6, 2026. This webinar will provide information on the new Disorders of Consciousness Program Standards in greater detail.
Please join us as IPRC again hosts special guest Terry Carolan from CARF International to explain the new Disorders of Consciousness Program Standards.
Presenter Bio:
Terrence Carolan
Terrence Carolan, Managing Director of the Medical Rehabilitation and Aging Services accreditation areas at the Commission on Accreditation of Rehabilitation Facilities (CARF), has more than 20 years of experience as a provider, administrator, and educator in the human services field. Terry joined CARF after working in clinical and administrative leadership positions within Select Medical’s Inpatient Rehabilitation Division and the Kessler Institute for Rehabilitation since 2001. Terry was a CARF surveyor for 10 years and holds a degree in physical therapy from Simmons College in Boston. He also recently completed his master’s degree in business administration from the University of Wisconsin-Eau Claire.
Objectives: At the end of this session, the learner will:
- Discuss the CARF International Disorders of Consciousness (DoC) Program Standards in detail; and
- Identify the process for applying for Accreditation for a Disorders of Consciousness Specialty Program.
Audience: This webinar is intended for all interested members of the rehabilitation team; attendees do not need to be CARF Certified in order to attend.
Level: Beginner-Intermediate
Certificate of Attendance: Certificates of attendance are available for all attendees. No CEs are provided for this course.
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