UPDATE: The ODP Vaccination Call Center Will Cease Operations on June 30, 2021

Beginning on July 1, 2021:

• Anyone wanting to be vaccinated can find a vaccine provider at Vaccines.gov.
• If you need assistance finding a vaccine provider, you can call 1-800-232-0233. You will need to schedule an appointment to be vaccinated with the selected provider. If you have questions about the vaccination process, call the Pennsylvania Department of Health hotline at 1-877-724-3258.
• If you are unable to leave your home and wish to be vaccinated, please contact your HealthChoices Managed Care Organization (MCO) or local Area Agency on Aging (AAA) to coordinate your access to the vaccine.
• Individuals may also contact the ODP Customer Service Line, Monday–Friday from 8:30 am–4:00 pm, at 1-888-565-9435 (TTY number: 1-866-388-1114) if they are unable to secure a vaccination through these other means.

As a reminder, Support Coordinators (SC) should continue to support individuals with ensuring vaccine access and scheduling vaccination appointments. As such, SCs should be aware of vaccine and vaccination process information.