2023 Fall QM Spotlight Special Edition Now Available

The Pennsylvania Office of Developmental Programs (ODP) has shared an informational flyer for ODP’s Division of Quality Management’s QM Spotlight, the seventh in a series of quarterly publications that “connects the dots” between Quality Management (QM), Risk Management (RM), and Incident Management (IM). Administrative Entities (AE), Supports Coordination Organizations (SCO), Providers, Quality Assessment and Improvement (QA&I) reviewers, and others in the service system should reference this information as they work toward achieving ODP’s vision to “continuously improve an effective system of accessible services and supports that are flexible, innovative, and person-centered.”