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Authors Posts by Sharon Militello

Sharon Militello

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As communications director, Sharon Militello is responsible for the design, development, and maintenance of the association website and social media pages; editing and preparation of communications; preparing and running webcasts; cultivating media relations; and maintaining relationships with technology support vendors.

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The Centers for Medicare and Medicaid Services (CMS) recently released a revised Medicare Learning Network (MLN) booklet that contains revisions to telehealth and remote monitoring. Specific changes noted in this publication include:

  • The addition of a resource link for the latest telehealth information;
  • Additional information on how to suppress a practitioner’s home address in PECOS;
  • The removal of telehealth frequency limitations for subsequent inpatient, nursing facility, and critical care consultations;
  • Permanently allowing teaching and supervising physicians to supervise through virtual presence;
  • Continued payment to Rural Health Clinics (RHC) and Federally Qualified Health Centers (FQHC) for medical telehealth services through December 31, 2026;
  • Starting in CY 2026, only adding services to the Medicare telehealth services list on a permanent basis;
  • The addition of 5 new CPT and HCPCS codes to the Medicare telehealth services list; and
  • For CY 2026, updates to the:
    • Medicare Economic Index; and
    • Originating site fee.

Members are encouraged to review the booklet for more details on these changes.

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PITTSBURGH (January 19, 2026) – McAuley Ministries, the grant-making foundation of Pittsburgh Mercy, is proud to announce the recipients of the 2025 Sister Susan Welsh Good Neighbor Award: Erikka B. Grayson and Belinda “Ms. Bee” Upsher.

Established in 2019, the award honors residents of Pittsburgh’s Hill District, Uptown, and West Oakland, the three communities historically served by the Sisters of Mercy and now envisioned as the Mercy Corridor. The award recognizes individuals who exemplify what it means to be a “good neighbor” through volunteerism, community organizing, and acts of kindness. Each year, two honorees are selected – one young adult (ages 18-39) and one adult (ages 40 and over) [read full release].

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From Chaos to Clarity: The Definitive Client Engagement Case Study
Date: Wednesday, January 28, 2026
Time: 12:00 pm CST / 1:00 pm EST
Featuring: Eastern Shore CSB & Qualifacts
Visit Here to Register

Behavioral health organizations are under increasing pressure to do more with less — reduce avoidable rework, improve access to care, and deliver a better client experience without adding staff. In this case-study webinar, Eastern Shore Community Services Board (CSB) shares how they turned fragmented processes into a streamlined, measurable client engagement strategy.

By implementing Qualifacts’ Client Engagement solutions, Eastern Shore CSB modernized intake, communication, and follow-up workflows — keeping care moving, reducing delays, and improving operational clarity across the organization.

Join this webinar to hear directly from the team at Eastern Shore CSB as they walk through what changed, how it changed, and the tangible impact on day-to-day operations.

In this webinar, we will:

  • Break down the highest-friction steps in client workflows — including intake, communication, and billing readiness — and show how Eastern Shore standardized them;
  • Explore how automated reminders and follow-ups created a consistent client engagement cadence that reduced no-shows and drop-offs;
  • Demonstrate how integrated client portal and telehealth workflows expanded access without increasing headcount;
  • Show how accelerating signatures and statements in-portal helped maintain billing momentum and avoid downstream delays; and
  • Share practical takeaways behavioral health organizations can apply immediately to improve efficiency and client experience.

Featured Speakers

Stephen Hopkins
EHR Systems Administrator, Eastern Shore CSB
Stephen has been with Eastern Shore CSB for eight years and manages all EHR configuration, reporting, virtual care, and client engagement solutions. With a background in Information Technology, he has successfully led the organization’s use of Credible and Credible Client Experience Solutions — driving meaningful improvements in portal adoption, engagement, and telehealth delivery.

Sarah Taylor, RN
Product Specialist II, Qualifacts
Before joining Qualifacts, Sarah spent 16 years as a registered nurse supporting mental health clients across emergency, crisis stabilization, and in-home care settings. She brings hands-on clinical experience and deep implementation expertise to her role, helping organizations maximize the value of Qualifacts’ EHR and client engagement platforms.

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TrueNorth Wellness Services (TNWS) and its Board of Directors are pleased to announce the appointment of Steven (Steve) J. Schedler, LCSW, CAADC, CCS as its new Chief Executive Officer (CEO), effective January 5, 2026.

With a strong record of leadership in the mental health field, Steve brings a renewed vision for expanding and strengthening our commitment to providing compassionate, high quality behavioral health and wellness services to the communities we serve. Throughout his career, he has demonstrated a deep commitment to expanding access to high quality behavioral health and wellness services, values that align closely with TrueNorth’s intended mission.

We are confident that Steve’s vision and leadership will help TNWS continue to grow and serve our communities with excellence.

Steve replaces Chuck Smith, who has served as the TNWS interim CEO since April 2025.

Professional Background
Steve Schedler comes to TNWS with over 20 years’ experience in the behavioral health field. Since 2020, he has served as the Executive Director of Samaritan Center, where he oversaw clinical and administrative operations.  Prior to that, he served as Executive Director of Naaman Center, a role he led a comprehensive array of addiction treatment services.

These combined leadership experiences, along his roles as a therapist, have equipped Steve with a deep understanding of behavioral health systems, as well as a proven ability to guide diverse teams, implement strategic initiatives and support sustainable service delivery.

Education
Steve holds a Bachelor of Science degree in Psychology from The Pennsylvania State University, a Masters of Social Work degree from Temple University, along with several professional designations.

Personal Background
A native of Franklin County (Mont Alto), PA and a Waynesboro High School graduate, Steve currently lives in Hershey, PA with his wife Amy and two children, Levi and Maddie.

As we begin this new chapter, we are confident that Steve’s leadership and experience will guide TNWS toward continues growth impact. We welcome Steve to TNWS and look forward to the positive energy and direction he will deliver to our team.

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Congratulations to LeeAnn Moyer on her retirement as Managed Care Solutions Administrator of Montgomery County, PA! More than 40 years in county government is a body of service work to be proud of. Also, congratulations to LeeAnn’s successor, Meghan Schrag, who has been with Montgomery County since 2018. We wish them both the best in their future endeavors!
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