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Children's Services

Best Practices When Working With Medical Interpreters in Therapeutic Settings
Monday, September 11, 2023
1:00 pm – 2:00 pm EDT; 12:00 pm – 1:00 pm CDT;
11:00 am – 12:00 pm MDT; 10:00 am – 11:00 am PDT
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Sally De Arruda, MSHA

Speaker Bio:
Azalia (Sally) De Arruda is a medical interpreter and the Language Service Manager at Mt. Washington Pediatric Hospital in Baltimore, Maryland, where she has worked for the past 16 years. Sally began her career in the Admissions Department and was instrumental in the creation of the hospital’s Language Service Program that she now leads.

Sally holds a Master’s Degree in Health Administration and has specialized training as a medical interpreter, including coursework in The Community Interpreter 40-hour training course, Medical Terminology, Qualified Bilingual Staff Program, and ACTFL Oral Proficiency Interview.

Sally is passionate that all patients should receive the best possible care, including those with limited English proficiency. Through her work on and with the rehabilitation team, Sally has developed a robust program to ensure that the best possible rehabilitation care be provided even when language barriers are present.

Objectives: At the end of this session, the learner will:

  • Identify the key differences between an interpreter and a translator;
  • Recognize behaviors, practices, or pitfalls to avoid when working with a medical interpreter;
  • Implement three practical ways for a clinician to interact with a medical interpreter during a medical appointment; and
  • Discuss the value of a medical interpreter as a member of the rehab team.

Audience: This webinar is intended for all members of the rehabilitation team, including medical staff, nurses, physical therapists, occupational therapists, speech language pathologists, licensed psychologists, mental health professionals, and other interested professionals.

Level: Intermediate

Certificate of Attendance: Certificates of attendance are available for all attendees. No CEs are provided for this course.

Registration: Registration is complimentary for members of IPRC/RCPA. Registration fee for non-members is $179. Not a member yet? Consider joining today. Multiple registrations per organization are permitted.

A Frontline Story on Adopting Augmented Intelligence for Behavioral Health: Gaudenzia + Eleos Scribe
August 8, 2023, 1:00 pm ET
Register Here

With provider burnout and turnover rates on the rise, top behavioral health organizations are turning to augmented intelligence to help reduce administrative burdens for frontline staff, improve care, and enhance their ability to scale training and supervision.

Join us for a special webinar event on August 8 from 1 to 2 pm ET where we’ll welcome Andrew Schmitt, LCSW, Director of Outpatient Services for Gaudenzia, Inc., to share his first-hand insights on what it’s like to navigate organizational and technological transformation in behavioral health—and how Gaudenzia has used Eleos Scribe to reduce documentation time by 70% and increase the use of evidence-based techniques 35%.

For those in health and human services, keeping up-to-date with the latest in payment, treatment, and worker recruitment methods is essential. At the 2023 RCPA Annual Conference A Decade of Unity, you’ll have access to workshops that both highlight and educate on the latest developments in the field, including the use of AI, selective contracting, and telehealth. Our full brochure is available, and you can expect to see workshops such as the following:

  • Guiding the Use of Evidence-Based Practice to Drive Improved Quality Outcomes Across Levels of Care
    • Examine the use of evidence-based practices and the outcomes of value-based payment programs with the PA Opioid Use Disorder Centers of Excellence.
  • Recruitment and Retention of Front Line Workers
    • Focus on the HR challenges of recruiting and retaining workers by reviewing why workers are leaving and analyzing what HR can do to meet goals.
  • Preparing Your Organization’s Infrastructure for Selective Contracting for IDD Providers
    • Define what a preferred IDD provider is when it comes to selective contracting and discuss how to prepare for transitioning your organization’s infrastructure.
  • Not If But When You Use AI and Machine Learning – But is the AI Trustworthy? Some Things to Look For
    • Discuss AI use in the health and human services field in order to make informed decisions for your organization.
  • Connecting Through Movement: Bringing Accessible and Enjoyable Movement Experiences Into the Home and Community
    • Explore ways of staying physically active in community settings with home-based, telehealth methods.
  • A Brief Multi-Disciplinary Intervention for Supporting Adults With IDD and Co-Occurring Mental Health Conditions
    • Analyze the use of the ANSA-DD for holistic intervention and treatment for those with IDD and co-occurring mental health conditions.
  • Community Partnerships That Work: Community Mental Health Centers – School Districts
    • Identify the strengths in collaboration when school districts, community mental health agencies, and their communities work together to assist families struggling with violence and trauma.
  • Leadership and Navigating Change
    • Tackle resistance in a team that is going through significant adjustments and learn how to be a leader by focusing on the ‘people side’ of change.
Register today!

In addition to an impressive roster of speakers, our 2023 Conference will have an exciting array of sponsors and exhibitors. We thank those who have signed on thus far! If you are interested in sponsoring or exhibiting, visit here for more details or contact Carol Ferenz, Conference Coordinator, with any questions you may have. Keep up-to-date and register today for #rcpaconf!

Image by Dirk Wouters from Pixabay

The Mental Health Planning Council, under the direction of The Office of Mental Health and Substance Abuse Services (OMHSAS), is conducting a survey on delivering Intensive Behavioral Health Services (IBHS) and is requesting assistance in provider responses to the survey. Agencies may access the provider survey directly and view the flyer for more details. Feedback will be de-identified and compiled by the Family Satisfaction Team of Montgomery County to be shared with relevant stakeholders and survey participants.

Data collection for the survey will run from August 1, 2023 – August 31, 2023.

RCPA, on behalf of our members and those they serve, continues our efforts advocating for children, families, and practitioners delivering IBHS services. We respectfully ask our members to share this survey with families they are currently serving. The information will be utilized to examine challenges and opportunities in creating more viable pathways to IBHS services. Feel free to also share this information with other providers in your network of stakeholders.

If you have questions, please contact Clare Higgins or RCPA Policy Director Jim Sharp.

Capitol hill building in the morning with colorful cloud , Washington DC.

Message from the National Council for Mental Wellbeing:

This month the National Council for Mental Wellbeing and hundreds of other organizations across the country celebrated the first anniversary of the 988 Suicide and Crisis Lifeline, a new dialing code operated through the existing National Suicide Prevention Lifeline. With the new, easy to remember number, the Lifeline successfully served millions more people than in years prior.

Yet we still have a long way to go to ensure that our crisis care system provides people in every community with someone to respond and somewhere to go.

Recently, Representative Tony Cardenas (D-CA-29) introduced the 988 Implementation Act, bipartisan legislation that seeks to provide federal funding and support for states to enact 988 crisis services and broaden awareness of resources for those in crisis.

What is the 988 Implementation Act? 

  1. Expands behavioral health workforce training programs and provides grant opportunities for local behavioral health centers;
  2. Expands Medicaid coverage for behavioral health services, including short term crisis intervention services;
  3. Increases support for mobile crisis response, ensuring that even those in rural areas have access to timely care;
  4. Creates new capital grants to be used for crisis response program facility renovation, construction, and expansion;
  5. Narrows the IMD exclusion so that services furnished in psychiatric acute care crisis beds administered by CCBHCs and other crisis care settings are eligible for Medicaid coverage; and
  6. Increases awareness of 988 through a national media campaign.

Contact your Congressional Representatives and urge them to support the 988 Implementation Act. By strengthening, and raising awareness for current resources, and building capacity at the state level for on the ground crisis services, this legislation will make a difference, and save lives.

Time is of the essence. Act today, and together we can strengthen the crisis care continuum.

Sincerely,
Rachel Abraham
Federal Policy and Advocacy Coordinator
The National Council for Mental Wellbeing

If you haven’t registered yet for the 2023 RCPA Annual Conference A Decade of Unity, then don’t wait any longer! Our plenary sessions throughout the week are sure to inspire you with new ideas to tackle priorities in health and human services. Looking ahead, we have:

  • Returning speaker Michael Cohen, Esq., addressing practical ways for attracting high-caliber employees in a rapidly-changing job market;
  • A panel addressing the realities of the workforce crisis, featuring Tine Hansen-Turton of Woods Services, Toni Pergolin of Bancroft, Rita Gardner of Melmark, and Marco Giordano of Resources for Human Services; and
  • National updates from National Council for Mental Wellbeing’s Chuck Ingoglia as well as ANCOR’s Donna Martin.

Be sure to view our registration brochure to book your seat (and your hotel room) today!

We extend our thanks to those organizations that have already contributed and shown their support! Sponsor and exhibitor spots are filling up quickly, so complete the sponsor/exhibitor brochure today! As a reminder, sponsors, exhibitors, and advertisers who wish to be listed on the website, the mobile app, and in the conference program must submit all materials by September 8. In order to be considered for booth self-selection, a completed contract with payment must be submitted, and no reservation is considered complete without payment. If questions remain, please contact Carol Ferenz, Conference Coordinator.

The Secretaries of the Department of Human Services, Department of Drug and Alcohol Programs, Department of Health, and Department of Aging have written a letter to human services organizations about the budget impasse and an estimated $5.9 billion in planned state and federal funding that cannot be disbursed without a signed budget. The letter details specific funds that cannot be distributed through each department.

For Gov. Shapiro to sign HB 611, the General Appropriations bill for Fiscal Year 2023/24, which was passed by both the House and Senate, Senate President Pro Tempore Kim Ward must first deliver a signed physical copy of the bill to him. Sen. Ward is the only person with the power to call the Senate into session to complete this procedural step. Ward has adjourned the Senate until Sept. 18, 2023.

Read the full letter here.

Explore unique leadership and up-to-date support strategies in health and human services at the 2023 RCPA Annual Conference A Decade of Unity, as our speakers will be covering topics that touch on hoarding disabilities, handling subpoenas, and even tackling social anxiety with tabletop games! Held at the Hershey Lodge October 10 – 13, participants can earn CEs through these exciting and interactive workshops. Our full brochure is available, and below is a sampling of the many sessions being offered:

  • Hoarding Recovery and Maintenance Program
    • Learn about the Hoarding Recovery and Maintenance Program, which was designed to support individuals dealing with anxiety and stress as they let go of their hoarded possessions.
  • Make Difficult People Disappear: How to Reduce Stress and Eliminate Conflict in the Workplace
    • Obtain tricks and resources to not only managing stressful individuals but making them disappear without worsening the situation.
  • Investigating the Use of Tabletop Role-Playing Games as a Potential Therapeutic Intervention for Individuals With Social Anxiety
    • Discover how tabletop role-playing games like Dungeons & Dragons can assist adults in dealing with anxiety, particularly social anxiety.
  • A Treatment Outcome Measurement System That Helps to Get & Keep Treatment Funding
    • Develop a simple yet effective treatment outcome measurement system in order to keep funding, including Medicaid funding.
  • Addressing Cultural Barriers to Treatment: How to Be Respectfully Curious When Working With Families
    • Address leadership tactics for being curious yet respectful when interacting with fellow employees in order to avoid causing more harm or enforcing one’s personal beliefs.
  • Subpoenas, Court Orders, and Requests for PHI: Obligations Under HIPAA, the MHPA, and Other Statutes
    • Delve into HIPAA and PA statues in order to learn about the complexities regarding subpoenas and court-related orders when working in health and human services.
  • Enabling Technology: The Why, What, and How Needed to Make it Happen
    • Understand how companies can improve organization capacity in order to provide up-to-date technology to disabled communities.
  • Leadership and Navigating Change
    • Tackle resistance in a team that is going through significant adjustments and learn how to be a leader by focusing on the ‘people side’ of change.
Register today!

In addition to an impressive roster of speakers, our 2023 Conference will have an exciting array of sponsors and exhibitors. We thank those who have signed on thus far! If you are interested in sponsoring or exhibiting, visit here for more details or contact Carol Ferenz, Conference Coordinator, with any questions you may have. Keep up-to-date and register today for #rcpaconf!

Governor Shapiro’s office published a list of regulations being considered by the state agencies in the Pennsylvania Bulletin on July 22, 2023. The document lists regulations being drafted by state agencies that cover a wide variety of activities under oversight of the state government. Under Executive Order 1996-1, all agencies under the jurisdiction of the Governor must submit for publication semi-annually an agenda of regulations under development or consideration. This list is current as of July 15, 2023.