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Tags Posts tagged with "CHC MCO"

CHC MCO

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The Office of Long-Term Living (OLTL) has released the agenda and call information for the March 11, 2026, Long-Term Services and Supports (LTSS) Subcommittee meeting. This meeting will be held via webinar/remote streaming only from 10:00 am – 1:00 pm.

Some of the agenda topics include an update from OLTL, presentations from the Community HealthChoices Managed Care Organizations (CHC-MCO) on assisted living in lieu of services option, and personal assistance services (PAS) reductions and time allocated to public comments.

Comments and questions for this meeting should be sent via email.

The conference line for the meeting is:
Bridge Number: 1 (562) 247-8321 PIN: 132-269-143#

For additional information about this meeting, visit the LTSS Subcommittee website.

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The Long-Term Services and Supports (LTSS) Subcommittee meeting was recently held on July 2, 2025. During the meeting, a number of presentations were given. In addition to the presentations, the agenda and a document that provided follow-up information from the June 4, 2025, LTSS Subcommittee meeting were provided.

Members should take time to review the PowerPoint presentations from the meeting below:

The next LTSS Subcommittee meeting is scheduled for August 6, 2025. The meeting will be held from 10:00 am – 1:00 pm in the Forest Room at the Commonwealth Keystone Building, which is located at 400 North Street in Harrisburg, PA.

The option to participate virtually is also available. If attending virtually, please register here. After registering, you will receive a confirmation email containing information about joining the webinar. The option to call in is also available by dialing: (631) 992-3221; Access code: 625-783-611#.

Remote captioning and streaming services will be provided. If you require these services, please visit this remote captioning and streaming link.

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The Office of Long-Term Living (OLTL) has announced they will be hosting Transportation Summit 3 (via Zoom) on September 17, 2024, from 9:00 am – 12:00 pm.

The Transportation Summit is an open forum for anyone interested in discussing transportation-related issues in the Community HealthChoices (CHC) Program. There will be staff from various programs on the call, including the managed care organizations (MCO) and transportation brokers, Medical Assistance Transportation Program (MATP), and the Pennsylvania Department of Transportation (PennDOT). They will be on the call to listen to feedback and answer questions as they can.

During the webinar, there will be three ways for individuals to ask questions.

  1. You can submit your questions to OLTL in advance by emailing Cortney Alvord.
  2. They can be read during the meeting, where you will use the “Raise Hand” feature during the meeting, be unmuted, and ask your question.
  3. You can type your question into the “Chat” box located on the right side of your screen during the meeting.

To participate in the Transportation Summit, please register using this registration link. After registering, you will receive a confirmation email containing information about joining the meeting.

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RCPA’s Physical Disabilities and Aging Division meeting is scheduled next Wednesday, September 11, 2024, at 1:00 pm – 3:30 pm. The agenda is now available and can be viewed here as well as on the RCPA website calendar. Included in the agenda will be an introduction to RCPA members of Aetna Better Health, the newly awarded MCO, as well as an open forum with current CHC-MCOs.

We would ask that you send any questions you may have for the CHC-MCOs to Fady Sahhar by COB Monday, September 9, 2024.

If you have not yet registered for this meeting, please register here.

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The Office of Long-Term Living (OLTL) has announced they will be hosting Transportation Summit 3 (via Zoom) on September 17, 2024, from 9:00 am – 12:00 pm.

The Transportation Summit is an open forum for anyone interested in discussing transportation-related issues in the Community HealthChoices (CHC) Program. There will be staff from various programs on the call, including the managed care organizations (MCO) and transportation brokers, Medical Assistance Transportation Program (MATP), and the Pennsylvania Department of Transportation (PennDOT). They will be on the call to listen to feedback and answer questions as they can.

During the webinar, there will be three ways for individuals to ask questions.

  1. You can submit your questions to OLTL in advance by emailing Cortney Alvord.
  2. They can be read during the meeting, where you will use the “Raise Hand” feature during the meeting, be unmuted, and ask your question.
  3. You can type your question into the “Chat” box located on the right side of your screen during the meeting.

To participate in the Transportation Summit, please register using this registration link. After registering, you will receive a confirmation email containing information about joining the meeting.

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The Office of Long-Term Living (OLTL) hosted a virtual Transportation Summit on December 11, 2023. Answers to questions asked during that webinar can be found on the Community HealthChoices (CHC) Communications to CHC Participants web page under the heading “Community Meetings/Information Sessions.” The Q&A document is also available here.

Questions about CHC transportation provided through a CHC managed care organization (MCO) should be directed to the CHC-MCO through one of these methods:

​AmeriHealth Caritas Pennsylvania Website
Phone: 1-855-235-5115 (TTY 1-800-235-5112)
Questions? Submit inquiries through this contact form.

​Keystone First Website
Phone: 1-855-332-0729 (TTY 1-855-235-4976)
Questions? Submit inquiries through this contact form.

​PA Health & Wellness Website
Phone: 1-844-626-6813 (TTY 711)
Questions? Submit inquiries through this contact form.

​UPMC Community HealthChoices Website
Phone: 1-844-833-0523 (TTY 711)
Email

Questions about the Medical Assistance Transportation Program (MATP), including how to contact your local MATP provider, information is found on the MATP website.

For information on the Pennsylvania Department of Transportation (PennDOT) Shared-Ride Program, please visit the Seniors and Persons With Disabilities web page.

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The Department of Human Services is seeking to procure the services of Managed Care Organizations (MCO) to operate the Community HealthChoices (CHC) Program in the five CHC zones which cover all 67 counties of the Commonwealth.

This procurement launches the process to select MCO, starting January 1, 2025. Key dates are:

Visit PA eMarketplace for more information and to apply. Questions may be directed to Fady Sahhar.

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