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Tags Posts tagged with "incident management"

incident management

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Photo by Christina @ wocintechchat.com on Unsplash

Adult Autism Waiver (AAW) providers are invited to participate in the AAW Provider Quarterly Incident and Risk Management meetings.

The meetings will be held for all Office of Developmental Programs (ODP) providers and Support Coordinators (SC) providing Adult Autism Waiver (AAW) services. Pam Treadway and Heather Easley will facilitate these meetings with the intent to provide updates on incident and risk management related activities, share AAW data, inform providers of any upcoming changes, review ODP expectations, etc. Providers will be able to network with one another and ask questions directly to the Bureau of Supports for Autism and Special Populations (BSASP).

The upcoming meeting will include a discussion on risk mitigation activities. Behavior Support Services can be an effective means for mitigating risks. For that reason, we strongly encourage Behavior Specialists to participate in the meeting.

January 30, 2025
10:00 am – 11:30 am
Register Here

Multiple staff from a provider may attend but should register separately. Be sure to complete all required information to confirm attendance. A link to the meeting will be send prior to the scheduled meeting date.

Please contact the Provider Support inbox with questions.

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ODP staff provided updates today on the implementation of Performance-Based Contracting (PBC) in Residential programs. ODP is currently making adjustment to the scoring tool for use in February/March for submitting data for tier determinations. All Residential providers who did not previously submit their data must complete the scoring tool using their calendar year 2024 data in February/March of 2025.

ODP will rerun the data for those providers who previously submitted data since some of the measures have been adapted. Those providers will not need to resubmit their information but will be automatically be re-evaluated in case these changes may impact their tier assignment.

In coordination with the rebalancing of Incident Management policies, some changes will be made to the IM measures. ODP is offering helpful resources to assist providers. Please see the PowerPoint from the forum for links to these resources. Also, up-to-date information can be found at MyODP’s website.

ODP intends to publish the updated scoring tool mid-January 2025 as a PDF for providers to review and begin preparing their data. RCPA will share that tool as soon as it is available.

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The Office of Developmental Programs (ODP) has shared ODPANN 24-082. The announcement advises providers of the availability of the Incident Management (IM) Overview Dashboard to Assess Performance-Based Contracting (PBC) Measures RM-IM.01.2, .01.3, and .01.4 Guide on MyODP. Please view the announcement for information on the guide and how to access it.

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Photo by Christina @ wocintechchat.com on Unsplash

Adult Autism Waiver (AAW) and Adult Community Autism Program (ACAP) providers are invited to sign up for a scheduled one-on-one virtual office hour (VOH) session to discuss IM topics with the Office of Developmental Programs’ Bureau of Services for Autism and Special Populations (ODP-BSASP).

Providers may sign up for one 30-minute session, and multiple staff from the provider may join at the provider’s discretion.

Topics for discussion may include provider-specific IM issues or concerns; Enterprise Incident Management (EIM) reports; general questions about certified investigations; brainstorming ideas of how to improve “performance” related IM tasks; reviewing of provider IM data and compliance; discussion of provider trends; etc.

We encourage AAW providers and ACAP to take advantage of this opportunity. Sessions are offered in 30-minutes intervals and are on a first-come, first-served basis.

Thursday, September 19, 2024
First scheduled session begins at 8:30 am
Register here

Please be sure to complete all required information to reserve a time slot. Please contact the Provider Support Inbox with questions.

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Photo by Christina @ wocintechchat.com on Unsplash

Adult Autism Waiver (AAW) and Adult Community Autism Program (ACAP) providers are invited to sign up for a scheduled one-on-one virtual office hour (VOH) session to discuss incident management topics with ODP-BSASP. Providers may sign up for one 30-minute session, and multiple staff from the provider may join at the provider’s discretion. Topics for discussion may include:

  • Provider-specific IM issues or concerns;
  • EIM reports;
  • General questions about certified investigations;
  • Brainstorming ideas of how to improve “performance” related IM tasks;
  • A review of provider IM data and compliance; and
  • Discussion of provider trends.

We encourage AAW providers and ACAP to take advantage of this opportunity. Sessions are offered in 30-minutes intervals and are on a first-come, first-served basis.

Friday, December 15
First Scheduled Session Begins at 8:30 am
Register Here
Please be sure to complete all required information in order to reserve your time slot. 

Please contact the Provider Support Inbox with questions.

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Tablet on a desk - Newsletter

The Pennsylvania Office of Developmental Programs (ODP) has shared an informational flyer for ODP’s Division of Quality Management’s QM Spotlight, the seventh in a series of quarterly publications that “connects the dots” between Quality Management (QM), Risk Management (RM), and Incident Management (IM). Administrative Entities (AE), Supports Coordination Organizations (SCO), Providers, Quality Assessment and Improvement (QA&I) reviewers, and others in the service system should reference this information as they work toward achieving ODP’s vision to “continuously improve an effective system of accessible services and supports that are flexible, innovative, and person-centered.”

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Photo by Christina @ wocintechchat.com on Unsplash

Adult Autism Waiver (AAW) and Adult Community Autism Program (ACAP) providers are invited to sign up for a scheduled one-on-one virtual office hour to discuss incident management topics with ODP-BSASP. Providers may sign up for one 30-minute session, and multiple staff from the provider may join at the provider’s discretion. Topics for discussion may include: provider-specific IM issues or concerns; EIM reports; general questions about certified investigations; brainstorming ideas of how to improve “performance” related IM tasks; review of provider IM data and compliance; and discussion of provider trends.

We encourage AAW providers and ACAP to take advantage of this opportunity. Sessions are offered in 30-minutes intervals and are on a first-come, first-served basis. The first session is scheduled to begin at 12:30 pm on Wednesday, September 13. To register, visit here. Be sure to complete all required information to reserve a time slot.

Please contact the Provider Support Inbox with questions.

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The upcoming AAW quarterly meetings will be held for all Office of Developmental Programs (ODP) providers and Support Coordinators (SC) providing AAW services. Pam Treadway and Heather Easley will facilitate these meetings with the intent to provide updates on incident and risk management related activities, share AAW data, inform providers of any upcoming changes, review ODP expectations, etc. Providers will be able to network with one another and ask questions directly to BSASP.

The upcoming meeting will have a focus on restrictive interventions. Our BSASP clinical colleague, Jordan Hollander, will join for this focused topic presentation/discussion.

Friday, April 14
2:30 pm – 4:00 pm
Register Here
Multiple staff from a provider may attend but should register separately. Be sure to complete all required information to confirm attendance.  A link to the meeting will be send prior to the scheduled meeting date.

Future Meeting Dates:

  • July 18, 9:00 am – 10:30 am
  • October 19, 2:30 pm – 4:00 pm

Registration announcements for future dates will be sent out prior to the meeting date.

Please contact the Provider Support inbox with questions.

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