';
The Office of Long-Term Living (OLTL) has released a message providing advance notice of the 2024 pre-administration of the home and community-based services (HCBS) Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey.
OLTL has the HCBS CAHPS survey administered to participants who receive HCBS through the Act 150 Program as well as the OBRA and the Community HealthChoices (CHC) Waiver Programs in the fall. The department then uses the responses received to assist them with improving the services participants receive. To increase response rates, OLTL is requesting Service Coordinators to begin having conversations with the HCBS participants in order to provide an introduction and encourage participation in the upcoming administration of the survey.
The HCBS CAHPS Survey will be administered from August 1, 2024, to October 31, 2024. This survey will ask questions about the services HCBS participants receive at home or in the community and how well the services meet their needs. Press Ganey, an independent firm, will conduct the survey. They will call participants to set up a time to talk. Member’s participants may also call Press Ganey toll free at 1-800-588-1659 (TTY: 711) if they would like to take the 30-minute survey. The number can also be used to make an appointment to take the survey at a time that works for them. Participants are randomly selected to participate in the survey from a list of all participants receiving HCBS through either the Act 150 Program, the OBRA Waiver, or the CHC Waiver Programs. Language Services can be provided to HCBS participants at no cost.
Members are encouraged to remind participants that their privacy is important. If they choose to participate, any information that they provide will be kept confidential. Participants will not be identified in any report that is released, and their answers will not be shared with their providers, Service Coordinator, or anyone else who assists them. It is the participant’s choice whether to participate, and their decision to participate will not affect any HCBS received through OLTL.
The Office of Long-Term Living (OLTL) has announced two waiver amendments that are open for public comment. The amendments detail the Community HealthChoices (CHC) waiver renewal and the OBRA waiver amendments. Information on the CHC waiver and OBRA waiver are available individually as well as in the June 15, 2024, PA Bulletin. Comments are due July 15, 2024.
Those interested in submitting comments can do so in the following ways:
Comments received by July 15, 2024, will be considered in subsequent revisions to the proposed renewal and amendment. For more information, please contact Fady Sahhar or Melissa Dehoff.
The meeting documents from the June 5, 2024, Long-Term Services and Supports (LTSS) Subcommittee meeting are now available. These documents include the transcript and PowerPoint presentations. You can view the documents below:
The next LTSS Subcommittee meeting is scheduled for July 2, 2024, from 10:00 am – 1:00 pm, in the PA Department of Education’s Honors Suite at 333 Market St. in Harrisburg, PA. The option to participate via webinar is also available.
To participate in the meeting via webinar, please register here. After registering, you will receive a confirmation email containing information about joining the webinar. If you plan to participate via phone, the dial-in number is: (562) 247-8422; PIN: 919 715 035#. Comments and questions may be sent electronically.
RCPA’s Brain Injury Committee meeting with representatives from the Office of Long-Term Living (OLTL), which was rescheduled to June 26, 2024, is unfortunately being postponed again. This postponement is due to a scheduling conflict for staff within OLTL. RCPA is currently working on finalizing a new date for this meeting and will advise members as soon as this has been scheduled.
RCPA’s regularly scheduled bi-monthly Brain Injury Committee meeting is still being held as scheduled on June 12, 2024. If you have any questions, please contact Melissa Dehoff.
The Office of Long-Term Living (OLTL) has announced the launch of a Rate Study to be conducted by Mercer for Personal Assistance, Adult Day, Structured Adult Day, Residential Habilitation, and Employment Services. This study is intended to inform the 2025/26 budget process. You can view details for the Rate Study here. Key dates for this process include:
For more information, please contact Fady Sahhar.
RCPA’s Brain Injury Committee meeting with representatives from the Office of Long-Term Living (OLTL), originally scheduled for May 22, 2024, has been rescheduled to Wednesday, June 26, 2024, from 10:00 am – 12:00 pm. The meeting will include Deputy Secretary Juliet Marsala and Director of the Bureau of Coordinated and Integrated Services Randy Nolen. Additionally, representatives from the Centers for Medicare and Medicaid Services (CMS) advised they will be attending the meeting.
While this will be a hybrid meeting, members are encouraged to attend in person if possible. Register for the meeting here.
We are asking members to send topics and/or questions to Melissa Dehoff by Friday, May 31, 2024.
The meeting documents from the May 8, 2024, Long-Term Services and Supports (LTSS) Subcommittee meeting are now available. These documents include the transcript and PowerPoint presentations. You can view the documents below:
The next LTSS Subcommittee meeting is scheduled for June 5, 2024, from 10:00 am – 1:00 pm in the PA Department of Education’s Honors Suite at 333 Market St. in Harrisburg, PA. The option to participate via webinar is also available. The agenda for the June meeting is here.
To participate in the meeting via webinar, please register here. After registering, you will receive a confirmation email containing information about joining the webinar. If you plan to participate via phone, the dial-in number is: (213) 929-4212; PIN: 914 913 021#. Comments and questions may be sent electronically.
RCPA’s Brain Injury Committee meeting with representatives from the Office of Long-Term Living (OLTL), including Deputy Secretary Juliet Marsala and Director of the Bureau of Coordinated and Integrated Services Randy Nolen, which was scheduled for May 22, 2024, is being postponed. This postponement is due to OLTL being called to testify at a legislative hearing.
RCPA is currently working on finalizing a new date for this meeting and will advise members as soon as this has been scheduled. If you have any questions, please contact Melissa Dehoff.

The Office of Long-Term Living (OLTL) announced that the department will be releasing the CHC and OBRA Waivers Amendments, as well as the proposed Rate Refresh Study details, in early June. In light of this information, the PD&A meeting currently scheduled for May 29 will be rescheduled. A new date and time will be sent to members as soon as the dates of these releases are available.
If you have any questions, please contact Fady Sahhar.