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PPL

Public Partnerships LLC (PPL) will be conducting the quarterly Support Coordinator Training for OLTL. The session will be led by PPL Account Managers Tiffany Angel and Elise Mercer and will cover topics including participant enrollment, navigating BetterOnline™, Electronic Visit Verification (EVV), and supporting Common Law Employers in their responsibilities.

The first training session is scheduled for December 16, 2025, from 11:00 am – 12:00 pm EST. To register, please visit PPL’s OLTL page and scroll to the “What’s New” section. Select “Click here for Registration Links.” You may also access all registration dates directly by visiting PPL’s OLTL Training Schedule.

For assistance or additional information, please submit your questions electronically or call 855-243-8775.

The Office of Developmental Program (ODP) has shared ODPANN 24-018. The purpose of this announcement is to inform all interested parties that rolling HCSIS data fixes will be performed starting February 8, 2024, to adjust ISPs to support the transition from Palco, Inc. to the new statewide Vendor Fiscal/Employer Agent (VF/EA) Financial Management Services (FMS) organization, Public Partnership LLC (PPL). Please view the communication for important details about the transition to PPL.

The Office of Developmental Programs (ODP) has shared ODPANN 23-100: Public Partnerships, LLC (PPL) Transition as New Vendor Fiscal/Employer Agent (VF/EA) Important Dates. This announcement is intended to communicate important dates regarding the transition from Palco Inc. to Public Partnerships, LLC (PPL). Please review the announcement for information and details.

The Office of Long-Term Living (OLTL) has announced that Public Partnerships, LLC, has been selected as the new statewide Vendor Fiscal/Employer Agent (VF/EA) for Financial Management Services (FMS) for Fee for Service OLTL-administered programs related to Request for Application RFA 07-21.

The VF/EA performs fiscal-related functions for the operation of participant direction for multiple home and community-based service (HCBS) waivers managed by OLTL. The intent of FMS is to reduce the employer-related burden for participants while making sure Medicaid and Commonwealth funds used to pay for services and supports are managed and disbursed appropriately as authorized. The new contract became effective September 1, 2023.

Questions regarding the new vendor or anything related to this announcement should be directed to OLTL via email or by calling 800-932-0939, option 2, Monday through Friday, 9:00 am – 12:00 pm and 1:00 pm – 4:00 pm.