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Tags Posts tagged with "incident management"

incident management

The Office of Developmental Programs (ODP) has shared an update to ODPANN 24-082. The Guidance for Reviewing Data for Performance-Based Contracting (PBC) Measures RM-IM 01.2 and 01.3 has been updated to reflect enhancements to the Incident Reporting Overview Dashboard and to the Incident Management Review Report. Updates to this announcement appear underlined in red.

The guidance can be found on the MyODP PBC Residential Services Page within the Data Folder.

The Office of Developmental Programs (ODP) and Temple University have developed a new online training lesson that provides an additional learning opportunity designed to enhance investigatory skills and supplies helpful resources to Certified Investigators (CI), Administrative Review Committee members, CI Peer Reviewers, Incident Management (IM) Reps, and others involved in the incident investigation process.

The Using Root Cause Analysis in the Development of Corrective Actions lesson has been added to the “Additional Learning Opportunities” section on the MyODP, PA ODP Certified Investigator Program Home page.

Please view ODPANN 26-012 for more details.

The Office of Developmental Programs (ODP) has shared an update to communication ODPANN 25-093. The purpose of this announcement is to provide updated guidance related to the ODP Incident Management (IM) Rebalancing Initiative. Updates have been made to the “Clarifying the Definition of Serious Injury” section of this announcement. Updates appear in red text. The guidelines are organized into seven separate topics covering the following:

  • Finalizing Incident Reports
  • Reducing Duplicative and Multiple Incident Reports
  • Clarifying the Definition of Serious Injury
  • Clarifying the Definition for Discovery Date
  • Managing Events Occurring Prior to Enrollment
  • Discontinuing the Use of Optionally Reportable Events (OREs)
  • Discontinuing the Use of Illness/Other and Illness/COVID Incident Categories.

Please view the announcement for additional information and details.

The Office of Developmental Programs (ODP) has shared ODPANN 25-069. This communication announces:

  • A direct path to annual training requirements for IM and protective services for Providers and Supports Coordination Organizations (SCO) as outlined in the Chapter 6100 Regulations.
  • A new condensed IM training module that meets 6100.143 (c) (4) requirements.

The module can be found on MyODP by navigating to the “topics” tab and clicking on “Incident and Risk Management” in the dropdown, then clicking on Incident Management Annual training as pictured below OR by this link.

Please view the announcement for additional information and details.

The Office of Developmental Programs (ODP) has shared ODPANN 25-068. This communication announces the availability of the recordings of two recently held webinars, the “Basics of Incident Management” and the “Incident Fidelity Initiative.” The first webinar provided information about determining the discovery date, initial reporters, the impacts of management reviews that result in “Not approved” status, and monitoring incidents using the Enterprise Incident Management (EIM) My Workload Dashboard. The second webinar provided information about the Incident Fidelity Initiative and how the process works, including identification of unreported incidents, record reviews, remediation, and preventing unreported incidents.

These webinars were recorded and are now available, along with the PowerPoint presentations, on the MyODP website.

The Office of Developmental Programs (ODP) recently hosted a live webinar titled “The Basics of Incident Management – The Incident Reporting Cycle From Discovery to Closure.” The session provided technical guidance and included a Q&A segment to address participant questions regarding the incident management process.

Presentation materials were distributed during the session. A full recording of the webinar will be made available on the MyODP website in the near future.

ODP will host a follow-up webinar titled “From Oversight to Action: A Provider’s Responsibility in the Incident Fidelity Process on Friday, July 11, 2025, from 10:00 am – 11:30 am. Providers are encouraged to register using this link.

For questions or additional information related to this update, please contact Tim Sohosky.

Photo by Headway on Unsplash

June 27, 2025
10:00 am – 11:30 am
Register Here

Adult Autism Waiver (AAW) providers are invited to participate in the AAW Provider Quarterly Incident and Risk Management meeting. This meeting will be held for all Office of Developmental Programs (ODP) providers and Support Coordinators (SC) providing AAW services. Pam Treadway and Heather Easley will facilitate these meetings with the intent to provide updates on incident and risk management related activities, share AAW data, inform providers of any upcoming changes, review ODP expectations, etc. Providers will be able to network with one another and ask questions directly to the Bureau of Supports for Autism and Special Populations (BSASP).

The upcoming meeting will include recommendations for providers to ensure incidents are appropriately detailed so that during the Management Review process, the incident can be approved and closed. We highly encourage those who fulfill the Incident Management (IM) Representative role to attend this meeting.

Multiple staff from a provider may attend but should register separately. Be sure to complete all required information to confirm attendance. A link to the meeting will be sent prior to the scheduled meeting date.

Please contact the Provider Support inbox with questions.

The Incident Reporting Cycle From Discovery to Closure
June 25, 2025
10:00 am – 11:30 am

The purpose of this webinar is to provide a high-level overview of the incident management process, specifically the path of an incident report in the incident reporting system, from discovery through closure.

This includes:

  • Determining the discovery date;
  • Initial reporters;
  • Regulatory timeframes;
  • Management reviews;
  • Impacts of management reviews that result in a “Not Approved” status; and
  • Using the workload dashboard.

Audience: All Interested Stakeholders

Registration information to follow.