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Tags Posts tagged with "incident management"

incident management

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The Office of Developmental Programs (ODP) has shared updates to ODPANN 26-037. The purpose of this communication is to announce the release of the updated Incident Management (IM) Frequently Asked Questions (FAQ) document on MyODP. This FAQ has been developed to answer commonly asked questions about incident management. The questions that have been added appear with a blue background, and any updated answer from a previous question is italicized.

Please view the announcement for more details.

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Image by Shotkitimages from Pixabay

The Office of Developmental Programs (ODP) and Temple University have developed a new online training module shared in ODPANN 26-036. The newly released lesson provides an additional learning opportunity designed to enhance skills relating to interviewing the victim of an incident and supplies helpful information to Certified Investigators (CI), Administrative Review Committee members, CI Peer Reviewers, Incident Management (IM) Reps, and others involved in the incident investigation process. The “Interviewing the Victim” lesson has been added to the Additional Learning Opportunities section on the MyODP, PA ODP Certified Investigator Program Home page.

Please view the announcement for more details.

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The Office of Developmental Programs (ODP) has shared an update to ODPANN 24-082. The Guidance for Reviewing Data for Performance-Based Contracting (PBC) Measures RM-IM 01.2 and 01.3 has been updated to reflect enhancements to the Incident Reporting Overview Dashboard and to the Incident Management Review Report. Updates to this announcement appear underlined in red.

The guidance can be found on the MyODP PBC Residential Services Page within the Data Folder.

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The Office of Developmental Programs (ODP) and Temple University have developed a new online training lesson that provides an additional learning opportunity designed to enhance investigatory skills and supplies helpful resources to Certified Investigators (CI), Administrative Review Committee members, CI Peer Reviewers, Incident Management (IM) Reps, and others involved in the incident investigation process.

The Using Root Cause Analysis in the Development of Corrective Actions lesson has been added to the “Additional Learning Opportunities” section on the MyODP, PA ODP Certified Investigator Program Home page.

Please view ODPANN 26-012 for more details.

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The Office of Developmental Programs (ODP) has shared an update to communication ODPANN 25-093. The purpose of this announcement is to provide updated guidance related to the ODP Incident Management (IM) Rebalancing Initiative. Updates have been made to the “Clarifying the Definition of Serious Injury” section of this announcement. Updates appear in red text. The guidelines are organized into seven separate topics covering the following:

  • Finalizing Incident Reports
  • Reducing Duplicative and Multiple Incident Reports
  • Clarifying the Definition of Serious Injury
  • Clarifying the Definition for Discovery Date
  • Managing Events Occurring Prior to Enrollment
  • Discontinuing the Use of Optionally Reportable Events (OREs)
  • Discontinuing the Use of Illness/Other and Illness/COVID Incident Categories.

Please view the announcement for additional information and details.

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The Office of Developmental Programs (ODP) has shared ODPANN 25-069. This communication announces:

  • A direct path to annual training requirements for IM and protective services for Providers and Supports Coordination Organizations (SCO) as outlined in the Chapter 6100 Regulations.
  • A new condensed IM training module that meets 6100.143 (c) (4) requirements.

The module can be found on MyODP by navigating to the “topics” tab and clicking on “Incident and Risk Management” in the dropdown, then clicking on Incident Management Annual training as pictured below OR by this link.

Please view the announcement for additional information and details.

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The Office of Developmental Programs (ODP) has shared ODPANN 25-068. This communication announces the availability of the recordings of two recently held webinars, the “Basics of Incident Management” and the “Incident Fidelity Initiative.” The first webinar provided information about determining the discovery date, initial reporters, the impacts of management reviews that result in “Not approved” status, and monitoring incidents using the Enterprise Incident Management (EIM) My Workload Dashboard. The second webinar provided information about the Incident Fidelity Initiative and how the process works, including identification of unreported incidents, record reviews, remediation, and preventing unreported incidents.

These webinars were recorded and are now available, along with the PowerPoint presentations, on the MyODP website.

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The Office of Developmental Programs (ODP) recently hosted a live webinar titled “The Basics of Incident Management – The Incident Reporting Cycle From Discovery to Closure.” The session provided technical guidance and included a Q&A segment to address participant questions regarding the incident management process.

Presentation materials were distributed during the session. A full recording of the webinar will be made available on the MyODP website in the near future.

ODP will host a follow-up webinar titled “From Oversight to Action: A Provider’s Responsibility in the Incident Fidelity Process” on Friday, July 11, 2025, from 10:00 am – 11:30 am. Providers are encouraged to register using this link.

For questions or additional information related to this update, please contact Tim Sohosky.

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