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Webinar

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The meeting handouts from the August 2, 2023, Managed Long-Term Services and Supports (MLTSS) Subcommittee meeting are available for review. The handouts include PowerPoint presentations and the transcript from the meeting. View the handouts below:

The next MLTSS Subcommittee meeting is scheduled for Wednesday,, September 6, 2023. The agenda for the meeting has been released, and registration is now open. The meeting will be held in person at the PA Department of Education Honors Suite, 1st floor, 333 Market Street, Harrisburg, PA 17126, and also via webcast. The call information is below:

Conference Line:
Bridge Number: 1-562-247-8422
PIN: 936690076#
Webinar Link
Remote Streaming Link

Comments and questions regarding the agenda should be sent via email.

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During a recent Home and Community-Based Services (HCBS) provider call, a number of issues and concerns were raised specific to AmeriHealth Caritas/Keystone to the Office of Long-Term Living (OLTL) staff. OLTL decided to schedule a call with staff from AmeriHealth Caritas/Keystone and providers that utilize them as their Community HealthChoices (CHC) Managed Care Organization (MCO). Some of the topics to be discussed include the CHC-MCO scorecard, timeliness and length of time for authorizations, terminations, and issues about HHA.

The call is scheduled for August 23, 2023, from 9:00 am – 10:00 am. To join in this discussion, the call information is provided below:

Microsoft Teams meeting
Join on your computer, mobile app or room device
Visit here to join the meeting

Meeting ID: 250 176 587 490
Passcode: GJwBmd
Download Teams | Join on the web

Or Call In (Audio Only)
+1 267-332-8737,,463224577#   United States, Philadelphia
Phone Conference ID: 463 224 577#
Find a local number | Reset PIN

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The Pennsylvania Office of Medical Assistance Programs (OMAP) Pediatric Shift Care Team is conducting a survey to identify individuals interested in participating in the development of education and training content for a new online learning portal. More will be shared about this effort during the upcoming Stakeholder Update Call, which is taking place on August 15 from 10:30 am – 12:00 pm.

If you are interested in participating in the initiative, please take this short 2-minute survey: Pediatric Shift Care Subject Matter Expert Interest Survey. The survey has been extended and will close on August 18, 2023, following the Stakeholder Update Call.

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The Pennsylvania Department of Aging (PDA) has announced that they will host four virtual listening sessions to present an overview of the Master Plan for Older Adults, with a concentration on the American Association of Retired Persons (AARP) 8 Domains of Livability for Age-Friendly Communities. The dates and times for the virtual listening sessions are:

  • August 8, 2023, from 3:00 pm – 4:30 pm;
  • August 17, 2023, from 3:00 pm – 4:30 pm;
  • August 22, 2023, from 10:00 am – 11:30 am; and
  • August 25, 2023, from 8:30 am – 10:00 am.

To participate in a listening session, registration is required. Visit here to register.

The 52 Area Agencies on Aging (AAA) will also host in-person listening sessions, where the public can learn about the plan and submit input. Visit here to find a listening session by county.

Visit the PDA website for additional information on the plan. Individuals who would like to submit input on the plan can email, provide feedback through an online form, or mail the Pennsylvania Department of Aging, c/o Master Plan, 555 Walnut St., 5th Floor, Harrisburg, PA 17101.

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Best Practices When Working With Medical Interpreters in Therapeutic Settings
Monday, September 11, 2023
1:00 pm – 2:00 pm EDT; 12:00 pm – 1:00 pm CDT;
11:00 am – 12:00 pm MDT; 10:00 am – 11:00 am PDT
REGISTER

Sally De Arruda, MSHA

Speaker Bio:
Azalia (Sally) De Arruda is a medical interpreter and the Language Service Manager at Mt. Washington Pediatric Hospital in Baltimore, Maryland, where she has worked for the past 16 years. Sally began her career in the Admissions Department and was instrumental in the creation of the hospital’s Language Service Program that she now leads.

Sally holds a Master’s Degree in Health Administration and has specialized training as a medical interpreter, including coursework in The Community Interpreter 40-hour training course, Medical Terminology, Qualified Bilingual Staff Program, and ACTFL Oral Proficiency Interview.

Sally is passionate that all patients should receive the best possible care, including those with limited English proficiency. Through her work on and with the rehabilitation team, Sally has developed a robust program to ensure that the best possible rehabilitation care be provided even when language barriers are present.

Objectives: At the end of this session, the learner will:

  • Identify the key differences between an interpreter and a translator;
  • Recognize behaviors, practices, or pitfalls to avoid when working with a medical interpreter;
  • Implement three practical ways for a clinician to interact with a medical interpreter during a medical appointment; and
  • Discuss the value of a medical interpreter as a member of the rehab team.

Audience: This webinar is intended for all members of the rehabilitation team, including medical staff, nurses, physical therapists, occupational therapists, speech language pathologists, licensed psychologists, mental health professionals, and other interested professionals.

Level: Intermediate

Certificate of Attendance: Certificates of attendance are available for all attendees. No CEs are provided for this course.

Registration: Registration is complimentary for members of IPRC/RCPA. Registration fee for non-members is $179. Not a member yet? Consider joining today. Multiple registrations per organization are permitted.

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A Frontline Story on Adopting Augmented Intelligence for Behavioral Health: Gaudenzia + Eleos Scribe
August 8, 2023, 1:00 pm ET
Register Here

With provider burnout and turnover rates on the rise, top behavioral health organizations are turning to augmented intelligence to help reduce administrative burdens for frontline staff, improve care, and enhance their ability to scale training and supervision.

Join us for a special webinar event on August 8 from 1 to 2 pm ET where we’ll welcome Andrew Schmitt, LCSW, Director of Outpatient Services for Gaudenzia, Inc., to share his first-hand insights on what it’s like to navigate organizational and technological transformation in behavioral health—and how Gaudenzia has used Eleos Scribe to reduce documentation time by 70% and increase the use of evidence-based techniques 35%.

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The Pennsylvania Department of Human Services (DHS) shared that, after August 1, 2023, trainers will be able to create their own Student and Practicum Observer classes on the Med Admin platform. The class creation request form will no longer be used after this date. Starting on August 2, 2023, trainers will create their own classes as needed and will no longer request class creation via the help desk. To learn about class creation, DHS will be hosting a training webinar on August 1 from 11:00 am – 12:00 pm. This training is required for all Med Admin Trainers, as it will provide a walkthrough on how to create your own classes in the new system.

Register for the webinar here.

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